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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
March 17, 2021
My experience with this location was top tier (meaning really good) the sale woman was amazing and attentive. Her service is recommendable to anyone that need a car❤️ really good) the sale woman was amazing and attentive. Her service is recommendable to anyone that need a car❤️ More
by miadunn154
Employees Worked With
March 17, 2021
Luke was fun to deal with. Any questions we had he was able to get an answer quickly. Every body we dealt with at lou Fusz were nice. I would deal with them again. able to get an answer quickly. Every body we dealt with at lou Fusz were nice. I would deal with them again. More
by Gary.archer73
March 16, 2021
Got me in and out on time as promised - was very helpful and knowledgeable - the customer lounge was comfortable and clean - overall a very good experience and knowledgeable - the customer lounge was comfortable and clean - overall a very good experience More
by Kj
Verified CustomerEmployees Worked With
Rick Dana
March 15, 2021
They did a great job! Love the new waiting area! They They did a great job! Love the new waiting area! They are efficient and I never have to wait too long. Thank you, Jill Harper They did a great job! Love the new waiting area! They are efficient and I never have to wait too long. Thank you, Jill Harper More
by HARPERJD66
Employees Worked With
Jerry Gritt
March 14, 2021
Miscommunication by both parties on a deal but made things right with another. Business is based on creating healthy relationships rather than getting you in and out the door. Great people all around! things right with another. Business is based on creating healthy relationships rather than getting you in and out the door. Great people all around! More
by Marcquis McGee
March 13, 2021
Always great service from Lou Fusz Ford. When I pull into the service area I’m always greeted and my vehicle quickly taken in to start whatever I have requested. the service area I’m always greeted and my vehicle quickly taken in to start whatever I have requested. More
by ndgraham636
Employees Worked With
Rick Dana
March 12, 2021
I had been looking for a truck for several months and I had been looking for a truck for several months and Grant kept in touch with me for the duration of my search. Alondra was instrumental in cateri I had been looking for a truck for several months and Grant kept in touch with me for the duration of my search. Alondra was instrumental in catering to my final search for the right vehicle. Great people at this store! More
by Stlouiscigars
March 12, 2021
I have had 2 good trips in three years. I have been told work is completed to go to another dealer to be told it wasn't. I was told nothing could be done then go to another dealer to be told there is recal work is completed to go to another dealer to be told it wasn't. I was told nothing could be done then go to another dealer to be told there is recall parts available. This is the most horrible dealer and the GM and Service Manager refused to talk to me.; More
by dennis_w_beaver
Employees Worked With
Grant Woods
March 12, 2021
Very pressure sales oriented. Forced to give a down payment to come back later that day with my spouse. Wouldn’t give me any price negotiations because they didn’t think I was a real buyer. Had to give payment to come back later that day with my spouse. Wouldn’t give me any price negotiations because they didn’t think I was a real buyer. Had to give a price I wanted before they would talk to me. Had to come in to service for a repair they owed me as part of the sale. More
by J
Employees Worked With
Paul Parker, Corey Hughes, Rick Dana
March 12, 2021
Another great visit! excellent service nice staff Comfortable new waiting area with all the amenities Fast too Easy drop off Uber service available if needed staff Comfortable new waiting area with all the amenities Fast too Easy drop off Uber service available if needed More
by erinkscudieri
Employees Worked With
Jerry Gritt
