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Lou Fusz Ford

Chesterfield, MO

4.7
2,253 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,253 reviews

June 20, 2022

Good job, customer service took the time to listen and diagnose the problem with multiple test drives. Solved the problem that the dealer in TX couldn’t. More

by jamesbrugner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana was awesome.
Jun 22, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 20, 2022

Brandon & Brad always explain the service & are great communicators. I trust this dealer with our Ranger & Explorer ST. Solid!! More

by JFEWEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon & Brad in service
Jun 22, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 17, 2022

Team was excellent to work with and got everything done in a timely manner. Very impressed with the work and will be bringing my car back for its next service. More

by kwnowack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department- chris
Jun 20, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 16, 2022

Great service as always! Dropped off my Escape the day before my appointment and my car was fixed even faster than expected. Will continue to buy from Lou Fusz and use for al More

by RENEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 16, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 16, 2022

Rick was great to work with. Overall Good experience and will return to Lou Fusz. Thanks. More

by THESUSSMANS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 20, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 15, 2022

The service writer was very nice and pleasant and had my vehicle done in the time he told me More

by HWYCRUISER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 16, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 15, 2022

When I took my F150 in the first time the service was good but they forgot to put the new tires on and we had to take it back. This time after speaking with the service writer and writing down what the More

by Jsmerek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was a lady in serve
Jun 16, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along and we hope to see you again.

June 14, 2022

Good. Clean. Friendly. Prompt. Convenient. I have been a customer for over 20 years or more. More

by BJISHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lima
Jun 16, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 13, 2022

I’m happy with the service, everyone is so friendly and always have my car on time More

by Barcopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 16, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 09, 2022

Great service and friendly people. Nice waiting room. 1 5 c h a r a c t e r s. More

by RICHIEMOTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Dan Hoeflinger
Jun 10, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

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