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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

September 23, 2021

Fast professional friendly service, very happy they use Mobil 1 synthetic motor oil! Will be back! More

by CAPTSPEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review, and we are happy to hear about your satisfaction with our store! Thank you.

September 23, 2021

Jerry was helpful and kind. Very thorough and did a wonderful job. Easy to work with. More

by TMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Lou Fusz Ford responded

We appreciate your business and we look forward to serving you again! Thank you for your review and your kind words about Jerry!

September 23, 2021

My experience was great! I was there for a service and everything was quick as expected. Thank you Jerry! More

by Mehdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Sep 27, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review, and your kind words about Jerry! We appreciate you, and we look forward to serving you again!

September 23, 2021

My sales associate (Bijan Porshahidy) kept his word on helping me issues on my 2013 Ford Explorer even after I had bought it. Most salesman don’t care about your vehicle after they’ve sold it to you, but More

by OGJC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
Sep 27, 2021 -

Lou Fusz Ford responded

We value you as our customer, and we thank you for you kind words about Bijan! We look forward to serving you again.

September 22, 2021

Quick and attentive service on my Ford Taurus. Thank you for getting me back on the road so quickly. More

by brenda.owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick from service department
Sep 22, 2021 -

Lou Fusz Ford responded

Thank you, Brenda! We appreciate you, and hope to serve you again in the future. Thank you for your kind words.

September 21, 2021

It was recommended I purchase over $800 of additional services because they were recommended at 155k miles. My odometer showed approx 90k miles. Fortunately I did not add any of these to my ticket. More

by EMCHELES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Sep 22, 2021 -

Lou Fusz Ford responded

Thank you for your review. We will be passing your message along to management. We hope to earn your business again.

September 21, 2021

Lauren was great to work with, she made the process easy and painless. We are very happy with our new car and would definitely work with Lou Fusz and Lauren again. More

by michele T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Sep 21, 2021 -

Lou Fusz Ford responded

Michele, thank you for choosing Lou Fusz Ford! We appreciate your business, and we are happy to hear about your satisfaction with our store! Thank you!

September 20, 2021

Perfect dealer and nice service the customer service agent was very helpful and fast. He finished my car in less than an hour More

by M.K259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 20, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to seeing you in our store again!

September 20, 2021

Abigail did a great job showing me the truck and pointing out all the great features. Made the purchase process painless, as well. Nice job! More

by rckjenner
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Abigail Fox
Sep 21, 2021 -

Lou Fusz Ford responded

We are so happy you chose to shop at Lou Fusz Ford! We appreciate your business and your kind words about Abigail. Thank you!

September 20, 2021

As usual, Rick Dana got me in immediately for a tire issue and had it resolved in under a couple of hours. Always customer first with Rick and the Lou Fusz service team. Thank you More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Sep 20, 2021 -

Lou Fusz Ford responded

We value you as our customer, and hope to continue serving you in the future! Thank you for taking the time to leave us a review and we hope to see you again!

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