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Lou Fusz Ford

Overview Reviews (2,251)

Lou Fusz Ford

Name: Lou Fusz Ford
Address: 2 Caprice Drive, Chesterfield, MO, 63005, US
Telephone: (636) 238-5919
Rating: 4.7

4.7

2,251 Reviews

2 Caprice Drive, Chesterfield, Missouri 63005

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Sales: (636) 238-5919

Parts: (636) 532-9957

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Lou Fusz Ford

Chesterfield, MO

Overview

Reviews

4.7

2,251 Reviews

Call Dealership (636) 238-5919

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2 Caprice Drive

Chesterfield, MO

63005

Directions

4.7

2,251 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 4 Awards

Overview Reviews (2,251)

Contact Lou Fusz Ford

Sales: (636) 238-5919

Parts: (636) 532-9957

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Showing 2,251 reviews

September 23, 2021

SERVICE VISIT

My experience was great! I was there for a service and everything was quick as expected. Thank you Jerry! everything was quick as expected. Thank you Jerry! More

by Mehdi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jerry Gritt

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Sep 27, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review, and your kind words about Jerry! We appreciate you, and we look forward to serving you again!

September 22, 2021

SERVICE VISIT

Quick and attentive service on my Ford Taurus. Thank you for getting me back on the road so quickly. for getting me back on the road so quickly. More

by brenda.owens

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rick from service department

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Sep 22, 2021 -

Lou Fusz Ford responded

Thank you, Brenda! We appreciate you, and hope to serve you again in the future. Thank you for your kind words.

September 21, 2021

SALES VISIT - NEW

Lauren was great to work with, she made the process easy and painless. We are very happy with our new car and would definitely work with Lou Fusz and Lauren again. and painless. We are very happy with our new car and would definitely work with Lou Fusz and Lauren again. More

by michele T

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lauren Sutter

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Sep 21, 2021 -

Lou Fusz Ford responded

Michele, thank you for choosing Lou Fusz Ford! We appreciate your business, and we are happy to hear about your satisfaction with our store! Thank you!

September 21, 2021

SERVICE VISIT

It was recommended I purchase over $800 of additional services because they were recommended at 155k miles. My odometer showed approx 90k miles. Fortunately I did not add any of these to my ticket. services because they were recommended at 155k miles. My odometer showed approx 90k miles. Fortunately I did not add any of these to my ticket. More

by EMCHELES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Service dept

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Sep 22, 2021 -

Lou Fusz Ford responded

Thank you for your review. We will be passing your message along to management. We hope to earn your business again.

September 20, 2021

SERVICE VISIT

As usual, Rick Dana got me in immediately for a tire issue and had it resolved in under a couple of hours. Always customer first with Rick and the Lou Fusz service team. Thank you issue and had it resolved in under a couple of hours. Always customer first with Rick and the Lou Fusz service team. Thank you More

by anonymous

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rick Dana

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Sep 20, 2021 -

Lou Fusz Ford responded

We value you as our customer, and hope to continue serving you in the future! Thank you for taking the time to leave us a review and we hope to see you again!

September 20, 2021

SERVICE VISIT

Perfect dealer and nice service the customer service agent was very helpful and fast. He finished my car in less than an hour agent was very helpful and fast. He finished my car in less than an hour More

by M.K259

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rick

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Sep 20, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to seeing you in our store again!

September 20, 2021

SALES VISIT - NEW

Abigail did a great job showing me the truck and pointing out all the great features. Made the purchase process painless, as well. Nice job! out all the great features. Made the purchase process painless, as well. Nice job! More

by rckjenner

Recommend Dealer

Yes

Employees Worked With

Jeff Ream, Abigail Fox

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Sep 21, 2021 -

Lou Fusz Ford responded

We are so happy you chose to shop at Lou Fusz Ford! We appreciate your business and your kind words about Abigail. Thank you!

September 17, 2021

SERVICE VISIT

Needed service for TCM covered under warranty. Parts shortage meant it took almost a month to get the part. This was thoroughly explained, and I am satisfied with the service. Thanks! shortage meant it took almost a month to get the part. This was thoroughly explained, and I am satisfied with the service. Thanks! More

by colbert67

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Scott Fritts, Kevin Montagne, Jamie Stocks

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Sep 20, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! We are happy to hear about your satisfaction with our service department, and we look forward to serving you again soon!

September 17, 2021

SERVICE VISIT

Quick and honest and easy to work with and now I have do type in 15 words to complete this. type in 15 words to complete this. More

by dblick27

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jerry

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Sep 20, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We value you as our customer, and we look forward to seeing you again!

September 16, 2021

SERVICE VISIT

The service dept is alway clean,the people are very nice.Edward Harshaw is easy to talk to and he know his job.I would bring my car back at Lou Fusz ford. nice.Edward Harshaw is easy to talk to and he know his job.I would bring my car back at Lou Fusz ford. More

by CAROLVEASEY4@ICLOUD.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Service dept

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Sep 17, 2021 -

Lou Fusz Ford responded

We appreciate your business, and your kind words about Ed! See you soon!

Lou Fusz Ford

Lou Fusz Ford Awards Awards

Showing 2,251 reviews

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