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Lou Fusz Ford - Service Center

Chesterfield, MO

4.6
1,612 Reviews
Call Service Center (636) 238-5919

1,612 Reviews of Lou Fusz Ford - Service Center

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August 26, 2023

They are the best. Never have to wait too long for.my car to be fixed. More

by lrmntgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niky Kasman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stahl, Paul Huch, Kevin Montagne
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Aug 28, 2023 -

Lou Fusz Ford responded

We want to express our appreciation for taking the time to share your store experience. We're thrilled to have been able to offer you a wonderful time. Looking forward to your next visit!

August 25, 2023

Very professional employees. They go above and beyond to care for their customers. Quite compassionate to a senior citizens needs. I truly appreciated the availability of the va More

by NREITZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department BRANDON
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Aug 28, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 24, 2023

Lou Fusz Ford always does a great job. I have been go there for over twenty years with no problems. Just good reliable service every time. More

by jerrypaule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher, Eric Mertz
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Aug 25, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 23, 2023

In spite of poor communication on the part of Ford on a deleted option that should have been car, the dealership did a great handling this unfortunate situation the manufacturer put us in. More

by mikeballen32t
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 24, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 22, 2023

They were courteous and helpful in doing our transmission repair. I will remember their treatment of my family when I need to purchase my cars. Thank you!! More

by ROBERTJRVWILLEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
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Aug 23, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 19, 2023

Service was quick, efficient, and helpful. Exactly what I needed. I will definitely be back. More

by susan.seegers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Aug 22, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 19, 2023

Everything was great and the working staff were amazing. I recommend anyone with any type of car problem to go there. More

by CARDS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Aug 22, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 11, 2023

Great service overall great service overall, great service overall great service overall great service. Great customer service. More

by wardellcarter56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana. Nicky
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Aug 14, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

August 11, 2023

Fast, quality service. .. friendly and helpful.. very pleased with my expirence there ans would go back More

by DCHI_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nor sure
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Aug 14, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 11, 2023

Good service and good follow-up Rick, helped through the entire process and fought to get things approved by y warranty. More

by jim@emcmillen.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Aug 14, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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