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Lou Fusz Kia

St. Louis, MO

4.6
4,407 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,407 reviews

September 20, 2023

Excellent service! Brian (sales) and Joe (finance) were such a delight to deal with. Very caring and knowledgable. Everyone I met was kind and considerate. Great price, More

by KurtC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lou Fusz Kia responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

September 20, 2023

Both Ryan and Curtis were friendly and knowledgeable. The entire process was quick and painless. Best experience at a dealership yet. More

by jim@baxtergardens.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Humphrey
Sep 22, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

September 20, 2023

Very friendly people. The new vehicle was delivered and ready as promised. Great experience! I would recommend them. More

by m_unverferth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

September 20, 2023

Everyone was very pleasant and easy to work with. It was a very easy and painless transaction. More

by kaileyschuette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

September 20, 2023

Nicci Pollard did a great job checking me in and out and keeping me informed of service needs. She is friendly and a total professional. I always ask for her when scheduling service. Every aspect of my visi More

by george.csolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Sep 20, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 18, 2023

It's always my pleasure to take my Kia Sorento to Lou Fusz Kia when it needs to be serviced. They are thorough and keep you informed during the process. Andy is one of the best service advisors that I've More

by It's Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston, Joey Smith
Sep 20, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 18, 2023

Good experience. I received what I wanted in a timely manner. I'll come back More

by bennettbridge11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

September 17, 2023

Ryan was great. We test drove the sportage first but needed something bigger after driving several larger vehicles. He let us test drive the sorento and we liked it More

by leesaanichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Sep 20, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

September 16, 2023

Personnel in the service department are excellent. Nicci and Kevin are the names that I recall most frequently addressed my problems and have always been courteous and helped me get a quick appointmen More

by susandevs48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service repair dept. Nikki Kevin
Sep 20, 2023 -

Lou Fusz Kia responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

September 16, 2023

Very courteous experience. Did not want upswell offer at this time that was presented. Service was prompt. More

by ANDREABROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 20, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

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