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Lou Fusz Kia

St. Louis, MO

4.6
4,404 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,404 reviews

August 10, 2023

Straightforward advertising helped us find the car we were looking for quickly with no missed expectations. Robert was responsive and helpful, guiding us through the process as efficiently as possible. More

by ehullverson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 10, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 10, 2023

The service department is on top of exceptional customer service. My service advisor, Andy, keeps me updated on the progress of the repair and notifies me immediately when my car is ready. What a nice bonus More

by It's Me
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Aug 14, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 09, 2023

It was my first oil change/maintenance service. Everyone was friendly and helpful. The service was quick. Overall nice experience. More

by sandyjm26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicki Pollard, Andy Johnston - service dept. Ryan Humphrey & Curtis Laws when I bought the car in May (both 5 stars)
Aug 10, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 09, 2023

we worked we josh. he was very knowledgeable about the hybrid that we brought. pleasant to talk to. we arrived after 3pm and we were out the door having bought the car More

by bodasn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 09, 2023

Easy sale. Great job! Upgraded me to a new car from a used at the same cost per month! More

by Pjhartw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

August 08, 2023

I had a nice experience. The work was done efficiently. I was happy with the result More

by wweckback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 10, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 08, 2023

Corey, salesperson, was excellent to deal with and was readily available whenever I needed anything. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Simms
Aug 10, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 06, 2023

Courteous and friendly staff. Extremely quick at getting work on my vehicle done and meeting my needs. More

by BRYTAM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston Jr
Aug 10, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 06, 2023

Ryan the salesman was wonderful to work with. I did have to make additional trips back to the dealership, as the title was filled out incorrectly. The DMV required a notarized affidavit to from t More

by clk2122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Humphery, Paul Parker
Aug 10, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

August 06, 2023

Andy Johnston Jr. , is a great representative or Lou Fusz. He was very informative and ensured that my visit was very pleasant. I trust the service that I receive from More

by dlane111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston Jr.
Aug 10, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

Aug 11, 2023 -

dlane111 responded

Andy was great. He kept me informed to let me know what needed to be done and time. Everything was completed as he indicated. I have to return for additional work completed on my steering wheel. He followed up and schedule an appointment to return. I look forward to working with him again.

Aug 11, 2023 -

dlane111 responded

I'm looking forward to returning next week to get the steering wheel issued repaired. After this is done, my care will be in excellent condition. It's important to me to feel safe on the road.

Aug 11, 2023 -

dlane111 responded

Andy is an outstanding representative for Lou Fusz. I always look forwarding to working with him.

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