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Lou Fusz Kia

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.6
4,396 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,396 reviews

May 27, 2022

Don't offer different options for service, the most expensive. Was not offered a different price More

by anneshaedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
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May 27, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to tell us about your experience at Lou Fusz Kia. We appreciate your feedback since it helps us improve our service and your experience. As Service Manager of Lou Fusz Kia, I am sorry to hear that you found your service to be unsatisfactory. Please feel free to reach out to me directly by responding to this message so I can ensure you are satisfied with your experience. Andy Stumm 314-595-2940

May 27, 2022

Kevin is amazing to work with, he is courteous and friendly. He always lets me know what is best for my service. More

by pnderleth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
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May 31, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 27, 2022

So courteous! Easy to schedule appointments, easy to change if needed. Comfortable waiting area with plenty of room to social distance. TV, Wi-Fi, Coke machine fo More

by Gcarmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

May 27, 2022

service department does a fantastic job and even washes my car I can trust them More

by mrsb3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven in service
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May 31, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

May 31, 2022 -

mrsb3939 responded

You have my business

May 27, 2022

They are courteous, friendly, and eager to help you. Car is ready when or before the time they stated. All the Service Technicians are eager to help. More

by KATHIRE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
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May 31, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

May 26, 2022

Great experience with the sales team, Brian and Michael (Mike). Joe during the signing was especially phenomenal. Appreciate the quick, clear, no “bs” interactions. They knew what I wanted and helped me ge More

by jodi.martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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May 27, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

May 26, 2022

I have enjoyed working with this dealership. I would recommend them to family and friends. More

by alex.wasson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Humphrey
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May 27, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 26, 2022

Great customer service in both sales and service. The reps are both friendly and efficient. More

by Rick Hasler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach (service)
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May 27, 2022 -

Lou Fusz Kia responded

WE are happy to have you as our customer. Thank you for your kind words and we look forward to seeing you again!

May 26, 2022

Fast and efficient service. Helpful staff. Spacious waiting room. Easy to schedule service. Happy overall. More

by PATHAKMANDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall the name of service representative
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May 27, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

May 25, 2022

It was the best experience ever had at a dealership. Fast and friendly I was overwhelmed thank you so much I will be back More

by DOROTHYHARMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 27, 2022 -

Lou Fusz Kia responded

WE are happy to have you as our customer. Thank you for your kind words and we look forward to seeing you again!

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