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Lou Fusz Kia

St. Louis, MO

4.6
3,827 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,827 reviews

November 08, 2019

Wonderful Customer Service Lucas Sellers was the epitome of great customer service. Zach Lentz provided great assistance on options of scheduling my appointment. Another gre More

by harviken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

November 08, 2019

Great service and Great personnel! As soon I arrived Zach immediately met me at my car! Within 2 minutes He was getting my paperwork ready! The service personnel was already getting my More

by frgbahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

November 07, 2019

Excellent Great service always with Joe and Larry they are nice and very informative. Down to earth and very accessible when I need answers to questions. More

by nettac314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

November 05, 2019

Friendly and knowledgeable service Shopping around dealership to dealership I finally came to Lou Fusz. The door was already opened before i got to the door, offered a seat and refresh More

by genellowens0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 04, 2019

Good replacement Hood replacement was good. However, the red cover to my battery was off and askew. The next day my battery was dead and had to be jumped. So I’m wo More

by MOBASKETGIRL
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not work with any associates at KIA. Rick Dana at Ford Store was very helpful
Feb 24, 2020 -

Lou Fusz Kia responded

We are so sorry this happened. Please accept our apology.

November 04, 2019

Awesome Larry was great and very knowledgable. They helped me make my decision by being up front and honest. They helped me find just what I wanted. More

by mrtuckson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

November 04, 2019

great Check in was fast and convenient. Car was cleaned out and the car was ready in no time. Fast and friendly service. I forgot my rep name, but he was re More

by childsrayshunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

November 04, 2019

timing issue after work was done a week prior I had to come back because my car was not running right after service at this location. Zack was great. He made sure the tech corrected the issue an More

by RUDISC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

November 01, 2019

Excellent The process of buying my car was quick and easy and I would recommend to others to come and purchase a new car. Everyone was nice More

by nacinstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney , Kris Portnoy, Rachael Roemer
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

November 01, 2019

Great experience Very through check up with oil change. Did not pressure for extra services, very polite, yet friendly. Will definitely return. Car was left clean a More

by duabe9988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

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