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Lou Fusz Kia

St. Louis, MO

4.6
4,342 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,342 reviews

November 25, 2020

They were friendly. Service head quick. Eating area seemed safe. I prefer going to this dealership over one that is closer to my home. I appreciated the car each and vacuuming. Was happy they wore mask More

by lindajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
Dec 04, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

November 24, 2020

My saleswoman Crystal Cody, gave me excellent service. She provided me with all the info I needed and explained everything about the car that I needed to know. I have been enjoying my vehicle since the pu More

by deank213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cody, Nichole Medsker
Dec 04, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

November 24, 2020

This was my first visit to this dealership and I have to give it 5 stars. Everyone was friendly and the entire buying experience was fantastic thanks to Macey. She was so easy to work with and made me feel More

by boedon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

November 24, 2020

I appreciate how kind and attentive the staff is and how they don't talk down to you - something that happens all too often to women when getting automotive work done. They were incredibly understanding and More

by jessicamannisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 04, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

November 23, 2020

Great experience and I love my car! Fantastic experience! Shelby and the sales manager were fantastic at explaining the process and working with us! I will be recommending all of my friends/family. More

by ericasieger419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nichole Medsker, Shelby Warren
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

November 23, 2020

Nicci was awesome, fast service and great waiting area. Everyone was wearing a mask. I will return again for my vechicle service needs in future. More

by KKFF_03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Dec 04, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

November 20, 2020

Paid 169.19 for a diagnostic on my 2016 Kia Forte5 LX and on the invoice it has wash car, vacuum out car, and customer said there was smoke coming out the back. On the paperwork it didn't have what you all More

by sweethoni1981
Recommend Dealer
No
Employees Worked With
Zack Lentz
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you for reaching out. We think we understand your message but will would like to clarify. Please call us and we can go over your service work that was performed on your vehicle. We appreciate you and want to make sure you have all the information.

November 20, 2020

Immediate service is provided by knowledgeable Representatives who are very committed to providing "A1"care for cars and their owners. The waiting time was minimal for the amount of work done. More

by phoebeoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

November 18, 2020

I feel that the staff is kind, patient, and willing to listen to your needs. I feel like my needs were met and I will be going back for service in the future!!! More

by jreneelomax
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

November 16, 2020

Lou Fusz staff is professional and helpful. I brought my parents to pick out a car and they were impressed with the service. THANK YOU More

by revtylerjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

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