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Lou Fusz Kia

St. Louis, MO

4.6
4,351 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,351 reviews

January 02, 2020

Great This is the best dealer you can take your car to period. It's also the best place to buy a new or used vehicle. More

by danielhull7845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

January 02, 2020

Excellent as always I love my Kia dealership. Now I’m comfortable that my car is well maintained and safe. I tell everyone how I feel about servicing my car at my Kia dea More

by mpw6111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

January 02, 2020

Repair Department sucks I took my vehicle in for oil and engine lights showing after receiving an oil change approximately 1 1/2 After. I was informed that the company th More

by morpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Stumm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Jan 09, 2020 -

Lou Fusz Kia responded

Hello, The Oil change was performed at an aftermarket. Unfortunately they do not always have the correct parts for your vehicle. This caused damage to your engine. I have reached out to Kia for Goodwill assistance, and they have offered to cover half of the repair. That offer still stands. With Respect, Andy Stumm 314-595-2940 Service Manager Lou Fusz Kia

January 01, 2020

Trustworthy Lou Fusz Kia service center employees are friendly, but more importantly they are trustworthy. They don’t mislead you or try to sell you something you More

by RSFAIN61389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 01, 2020

Friendly and informative Narrowed down the issue with my vehicle and made suggestions to get fixed. Work was done efficiently and in a timely fashion. Always friendly and poli More

by ARAMINTAYATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

January 01, 2020

Excellent service The service staff provided excellent service from the time I arrived to the time of my departure. They explained the repairs and there was a great cou More

by DKZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

January 01, 2020

Awesome , quick and nice Zack was super nice and knowledgeable with the questions I had. Would recommend everyone to get service there. Ask for zack he will treat you amazing. More

by waltersieckmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

January 01, 2020

Broke my key, really fast turnaround The black case of my key broke, so it was unable to be used, and I had to be back to teach piano lessons in short order. From the time I called, drov More

by franksomogyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

December 31, 2019

Amazing Quick. Painless. No double talk. Addressed my needs instantly. Why can't all car sales be this awesome! Refreshing, no hassle and all business. Finall More

by dollsbydeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Nichole Medsker
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

December 31, 2019

Review of 12/30/19 purchse of 2020 kia forte LXS Thank you larry for your time in working with me on a deal for the purchase of a new 2020 kia forte LXS I look forward to working with you on addition More

by danielmanne9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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