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Lou Fusz Kia
St. Louis, MO
4,402 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,402 reviews
Verified Customer
November 27, 2024
I came in for a simple oil change. I even had a reservation (several weeks before) for a specific time. Before I showed up I even called the Service Rep to make sure I will not be de I even had a reservation (several weeks before) for a specific time. Before I showed up I even called the Service Rep to make sure I will not be delayed that day. They said I would not be. But I had to wait over 2 HOURS!!! That means you all over booked. And I had an important things to do that day that I had to cancel. What's the point of making a reservation and you still overbook. I am seriously thinking about making a call to Kia Regional Rep. Or putting this comment on Google. More
by mmbhat2
Employees Worked With
Aaron.
November 26, 2024
The Service is always very timely, however I was mislead by the desk associate, in which they told me I was due for an oil change and I wasn't. My car was telling me I needed service so I booked an appointm by the desk associate, in which they told me I was due for an oil change and I wasn't. My car was telling me I needed service so I booked an appointment to figure out why, and they said it was because of how much time had passed. It was only three months when I checked after getting back home. Sketchy business practices there. I am highly debating if I even want to go back. I still don't know if the reason my car saying it needed service was actually taken care of or not. More
by runge.brett
Employees Worked With
zach?
November 25, 2024
3rd car we purchased from Lou fusz Kia and it won’t be our last. our last. More
by evantranen
Employees Worked With
November 22, 2024
In and out quickly. The people were extremely nice even took care of something not on original list. The people were extremely nice even took care of something not on original list. More
by lgandk
November 22, 2024
Everyone was very kind and helpful. I will be back. I would recommend them to anyone. I will be back. I would recommend them to anyone. More
by Klragle
Employees Worked With
November 20, 2024
In the end we got the car we wanted for the payment we wanted. I didn't appreciate the 30 minutes of haggling I had to do. Was offered a 7% interest rate with an 891 credit score. Had to send our sales wanted. I didn't appreciate the 30 minutes of haggling I had to do. Was offered a 7% interest rate with an 891 credit score. Had to send our salesman Alex, who by the way was very patient a pleasure to deal with, three different times to get the correct interest rate. I understand they are there to make money, but the waste of our time was a kind of annoying. More
by markm54
Employees Worked With
Salesman Alex
