Lou Fusz Kia

Outstanding! Thanks to the consistent "excellence in service" that Lou Fusz Kia Creve Coeur provides, I no longer service my vehicle at the Jeep dealership I purch Thanks to the consistent "excellence in service" that Lou Fusz Kia Creve Coeur provides, I no longer service my vehicle at the Jeep dealership I purchased it from. My positive experience with Lou Fusz Kia Creve Coeur began after my father passed away and I took over the responsibility of maintaining my mom's Kia (purchased through this dealership). I was so taken aback by the outstanding customer service and quality workmanship that I began bringing my vehicle here also. To all of the staff at this location from those answering the phone to those working the frontline of the service desk: A world of thanks and much appreciation goes out for their smiles, friendliness, helpfulness, honest communication and interaction with me! And, much appreciation also extended to those who perform the actual mechanical services behind the scenes. Together, you create an outstanding customer experience! Some could say, "Well, that's their job." True, however, there is a difference between just doing the requirements of your job versus caring about performing it with a standard of excellence. All of you define the latter. Because of that, you turn a dreaded line item on my "have to do list" into something I actually look forward to. Awesome! :) More

Excellent This is the 3rd vehicle I have purchased from Lou Fusz Kia. My salesman Michael Cerva is awesome, he tells you the truth not just what you want to hea This is the 3rd vehicle I have purchased from Lou Fusz Kia. My salesman Michael Cerva is awesome, he tells you the truth not just what you want to hear. I will definitely return when I am ready for another vehicle. More

Routine maintenance I took my van in for an oil change and routine maintenance. I was in and out in a short amount of time and the waiting room was comfortable and clean. I took my van in for an oil change and routine maintenance. I was in and out in a short amount of time and the waiting room was comfortable and clean. Everyone I dealt with at the dealership was professional and kind, taking the time to answer all my questions. More

Excellent Deaun Flowers was very professional and found exactly what I wanted and needed. I would definitely recommend Deaun and Lou fusz to those I know. Deaun Flowers was very professional and found exactly what I wanted and needed. I would definitely recommend Deaun and Lou fusz to those I know. More

60000 mile service They were friendly and courteous. They answered all my questions and were able to work with my budget. I would definitely recommend to a friend. They were friendly and courteous. They answered all my questions and were able to work with my budget. I would definitely recommend to a friend. More

Service Lou Fusz Kia has the best customer service. Every time I go for maintenance I am treated like family. the staff is wonderful. I highly recommend. Lou Fusz Kia has the best customer service. Every time I go for maintenance I am treated like family. the staff is wonderful. I highly recommend. More

honest and timely service. The service department is consistent, fair and timely...they do what they say they are going to do and there are no surprises. The work is reliable a The service department is consistent, fair and timely...they do what they say they are going to do and there are no surprises. The work is reliable and the information is honest. More

Quick and Efficient Service Easy online scheduling, efficient check in and text updates on progress of service. Car maintenance went perfectly! Free car cleaning too! Would high Easy online scheduling, efficient check in and text updates on progress of service. Car maintenance went perfectly! Free car cleaning too! Would highly recommend for your car service needs! More

Paid off Car, New Engine Service was quick and proficient. My engine went out in my car. It was covered under warranty. Kia offered me a 2019 Kia Optimum to drive while they Service was quick and proficient. My engine went out in my car. It was covered under warranty. Kia offered me a 2019 Kia Optimum to drive while they installed a new engine. I was expecting a two month wait, but my car was ready in 1 week. Although I hated giving up that brand new car smell, it felt good to have my paid off car with a brand new engine back. Thank you Lou Fusz Kia More