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Lou Fusz Kia
St. Louis, MO
4,447 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,447 reviews
April 22, 2019
Super great experience buying my 2nd Kia Sorento!? Super nice & very helpful! Kris P.ortnoy is a great sales person , really helpful, was a smooth short time with paper work!! Customer service is g Super nice & very helpful! Kris P.ortnoy is a great sales person , really helpful, was a smooth short time with paper work!! Customer service is great! Would definitely recommend Lou Fuz Kia! More
by terrymurrell74
Verified Customer
April 22, 2019
Best service From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service s From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service staff to the above average service mechanics. Always bring my vehicles to Lou Fusz Kia even tough they are not all Kia products. Will never change... More
by loripcfl
Employees Worked With
Other Employees :
Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
April 22, 2019
Bad situation turned amazinf After my engine unexpectedly stopped, Zack from the service department was completely honest with me, not allowing me to pour money into a car that wo After my engine unexpectedly stopped, Zack from the service department was completely honest with me, not allowing me to pour money into a car that wouldn’t last. He set me up with a great salesperson, Larry, who kept all of my worries and wants in kind as he helped me find the perfect car. Finally, Joe, the finance guy, helped me find the perfect package to protect my car and allowed me to drive it away feeling like I made the perfect decision. I will be forever grateful! More
by jennifer.givens34
April 22, 2019
Good service but way too many reminders/confirmations Was hoping the Sliding Door Recall work might fix the doors not latching but it didn't. Like I said above, way too many reminder/confirmations via Was hoping the Sliding Door Recall work might fix the doors not latching but it didn't. Like I said above, way too many reminder/confirmations via email and phone. More
by gmmh
Employees Worked With
Zack Lentz, Nicci Pollard
April 22, 2019
Joe Moore Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. More
by jolyn413
Employees Worked With
Other Employees :
Sam Day, Nichole Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers
April 20, 2019
Service I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again. More
by mzbutterflie1
Employees Worked With
April 19, 2019
Awesome Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department di Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department did great work in a timely manner. Thanks, Zach More
by james
Employees Worked With
Zack Lentz
April 18, 2019
Transparency and Respect My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The staff here always provide me with all the details I need to make informed decisions about repairs and maintenance, and I am always treated with the utmost respect. I can’t say enough good things about the service center at Lou Fusz Kia. More
by ACornell1432
Employees Worked With
Zack Lentz
April 17, 2019
The kindness the staff showed was great Because you don't feel rushed and so places don't explain to the customers let the staff at Lou fuse i will come back Because you don't feel rushed and so places don't explain to the customers let the staff at Lou fuse i will come back More
by kneal19
Employees Worked With
Dionne flowers , Nicci Pollard
April 17, 2019
Did a great job They repaired all the necessary issues and had it done in a timely manner. My rep did a great job of letting me know what the recommended service was They repaired all the necessary issues and had it done in a timely manner. My rep did a great job of letting me know what the recommended service was needed and helped me out using my coupons. More
by oldegrich
Employees Worked With
Nicci Pollard
