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Lou Fusz Kia
St. Louis, MO
4,325 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,325 reviews
January 21, 2019
Recalls I took my car in for a recall I received and was notified there were actually 3 recalls to be checked out. Zach gave me exact details of what would ha I took my car in for a recall I received and was notified there were actually 3 recalls to be checked out. Zach gave me exact details of what would happen in the event the recalls affected me and what would happen if they didn't. I was going to drop it off and pick-up a rental, but he told me it would only take and hour to an hour and a half to complete, so he saved me money. He told me if my car was affected by the recall, they would set me up with a loaner car. He was spot on with the time it took and even gave me a decent quote for tires and an alignment. I receive a free oil change and car wash as well. Very satisfied customer and would recommend this location. Zach was amazing!! More
by mbailey821
Verified CustomerEmployees Worked With
Zack Lentz
January 21, 2019
Prompt professional service The agents are courteous and very professional, and the service is prompt. The waiting area.is comfortable and free drinks are available. Have been th The agents are courteous and very professional, and the service is prompt. The waiting area.is comfortable and free drinks are available. Have been their customer for 4 years. More
by Mike G.
Employees Worked With
Zack Lentz, Kevin Derleth
January 21, 2019
Kevin help me reset controls Kevin help me reset the controls on tail gate. The tail gate would not open with the key Pad. He was also very clear on when and how service was to Kevin help me reset the controls on tail gate. The tail gate would not open with the key Pad. He was also very clear on when and how service was to be done including car wash. More
by richard_pettitt
Employees Worked With
Kevin Derleth/354*W*
January 21, 2019
Great Service Department Their service department have knowledgeable advisers who are courteous and friendly. They always inform you when additional repairs are needed and ex Their service department have knowledgeable advisers who are courteous and friendly. They always inform you when additional repairs are needed and explain why. They tell it like it is. Their waiting area is comfortable with coffee, soda, TV, Wi-Fi, and wide variety of snacks. More
by KATHIRE58
Employees Worked With
Zack Lentz
January 20, 2019
New Ignition Lock Set and Key Service and Personnel are always the best. Service and Personel are not responsible for pricing. I usually do not experience "repairs" as I always Service and Personnel are always the best. Service and Personel are not responsible for pricing. I usually do not experience "repairs" as I always maintain scheduled care of my Kia. $700.00+ was a number I was not expecting for Ignition Key set. More
by KiaRio13
Employees Worked With
Lucas Sellers
January 20, 2019
Maintenance- Transmission Fluid Exchange;Induction;Oil;Bulbs Service and Personnel are the best. I was kept aware of recommendations and findings so that my Kia is fully operational and running smoothly. It fe Service and Personnel are the best. I was kept aware of recommendations and findings so that my Kia is fully operational and running smoothly. It feels great when Service cares as much as you do about your vehicle. More
by KiaRio13
Employees Worked With
Technician who serviced my Kia, Zack Lentz, Nicci Pollard
January 17, 2019
I was disappointed that the dealership refused to negotiate I’m not sure who mr.plager is. I did do some research on the car I bought and found I paid full retail. I was hoping for a little better deal. I’m not sure who mr.plager is. I did do some research on the car I bought and found I paid full retail. I was hoping for a little better deal. More
by Nancy53
Employees Worked With
Thomas Plager, Kris Portnoy
January 16, 2019
Always awesome! Have been there 3 times now and every time is great! They always seem very knowledgeable and inform you of what is going on. They fix issues fix issue Have been there 3 times now and every time is great! They always seem very knowledgeable and inform you of what is going on. They fix issues fix issues immediately. My dvd player wasnt working and Kevin said he would order it and call me when in. That happened the next day:) More
by howard_hannah
Employees Worked With
Kevin Derleth
January 16, 2019
Everything complete when they said it would be. Excellent job if I ever need service work completed on my Kia I will take it to Lou fuze Kia in Creve Coeur St. Louis Missouri Excellent job if I ever need service work completed on my Kia I will take it to Lou fuze Kia in Creve Coeur St. Louis Missouri More
by evantranen
Employees Worked With
Nicci Pollard
January 16, 2019
Oil Change & Service Everything was awesome except they forgot to vacuum my car. It was a busy day, so it's hard to complain about it, but I was really looking forward to Everything was awesome except they forgot to vacuum my car. It was a busy day, so it's hard to complain about it, but I was really looking forward to having it vacuumed. :/ More
by ReneeE
Employees Worked With
Nicci Pollard
