Lou Fusz Kia

You Rock! I came if for an oil change an a whim because I noticed I was over due for one. I was brought right in and only had to wait maybe an hour and I was b I came if for an oil change an a whim because I noticed I was over due for one. I was brought right in and only had to wait maybe an hour and I was back on the road. The service writer Zack was super helpful. The technician Andy got my car in and out super fast. They even took the time to vacuum out my car and wash it for me. I recommend your dealership to all of my friends and family and 2 of them, so far, have purchased cars from you! Keep up the excellent work!! More

Overall Great Experience My sales rep was Charles Hunolt and he was extremely helpful with the entire process. Probably most important; Charlie was able to help my wife and I My sales rep was Charles Hunolt and he was extremely helpful with the entire process. Probably most important; Charlie was able to help my wife and I feel confident about a purchase decision which I was unsure of making. He helped us weigh out our options so we could get the best deal possible. Everyone at the dealership is very friendly and I would highly recommend them for a vehicle purchase. Especially with Charles Hunolt as your sales rep... :) More

2016 Kia Sportage with sales rep Charles Hunolt I love my 2016, appreciate all the help from Charles Hunolt. He knew what my request was & found me the right Sportage with a few more bells & whistl I love my 2016, appreciate all the help from Charles Hunolt. He knew what my request was & found me the right Sportage with a few more bells & whistles. I requested & he delivered :) Also appreciated all the assistance from Chad completing the paperwork. More

Over and above We came to Lou Fusz Kia because we had a specific 2015 Optima to see. We met Kris Portnoy at the door. He tried to understand what we were looking f We came to Lou Fusz Kia because we had a specific 2015 Optima to see. We met Kris Portnoy at the door. He tried to understand what we were looking for, what we had to spend, and what we wanted for our tradein. He showed us the car we were interested in and another option. His suggestion was an improvement. As we were prepared he gave us exactly what we expected and more. It was a great experience in dealing with Kris, his sales manager and the finance manager. No BS, quick, friendly. We would highly recommend this Kia dealership over any other in the area. More

No nonsense quote. Ease of buying; great cusomer treatment. My salesperson was Kris Portnoy. As a wife leasing the car, he gave his full attention to me; immediately understanding I was the one for his focus. ( My salesperson was Kris Portnoy. As a wife leasing the car, he gave his full attention to me; immediately understanding I was the one for his focus. (One Kia dealership we visited in the area did not show this courtesy; centered on my husband.) Kris was able to answer all questions about the features of the Soul on the test drive. The extras we wanted with our package; mud flaps, cargo tray, and spare tire were immediately installed on the car. Kris mailed a personal note thanking us for coming to the dealership for a test drive and offering to assist with the purchase. The general manager, Mike Feinstein, sat down and gave us an immediate "no nonsense" quote on the car after our initial test drive. When we moved on to other dealerships, Mike stressed that this was a firm, lowest quote possible, and he was right. Nathan Voorhees was another great employee of the dealership. He made the final paperwork flow easily and had us out-the-door within the hour. Oh yes, we were also introduced to the manager of the sales dept., Tom Day, and he quickly explained the workings of his area. My husband and I were torn between this dealership and another, but it came down to the opportunity to participate in the "Car Pass Member" program. This program is for the maintenance of your car with multiple locations available. Even my husband is changing his service to Lou Fusz, he owns a Kia Sorento but purchased from a different dealership 2 yrs. ago, which will build points to cover some of his oil change, tire rotation costs. Bottomline, we were clearly taken by surprise with the upper end treatment from this dealership. Kuddos to your training philosophy and personnel! More

Wonderful experience!! I purchased my new Kia on Friday and had a great experience! Cynthia was very patient and helpful, answering my many questions regarding our corporate I purchased my new Kia on Friday and had a great experience! Cynthia was very patient and helpful, answering my many questions regarding our corporate program. Kris was my salesman and I cannot say enough good things about him. He asked questions to ensure I was getting the best deal for the options I was interested in. Once I selected the model, he helped me get a great price for my trade. He walked me back to show me the service department and even set up my first oil change appointment. From the first email I sent to driving off the lot, everyone I dealt with was professional and knowledgeable! Would definitely recommend to all of my friends and family! Thanks again Lou Fouz Kia family!! More

Usual excellent service at Page Ave Lou Fusz Me and my old 6 figure mileage Kia Optima were treated as well as if I was driving the newest and most expensive car on the lot when I came in for ser Me and my old 6 figure mileage Kia Optima were treated as well as if I was driving the newest and most expensive car on the lot when I came in for service last week. Thanks Andy. I've come to expect this type of service at the St Louis Page Avenue Lou Fusz location. More

Love my soul Went to buy my new Kia Soul and was very impressed with the service. Steven was a great salesmen, answered all my questions and got me a great deal. K Went to buy my new Kia Soul and was very impressed with the service. Steven was a great salesmen, answered all my questions and got me a great deal. Knowledgeable friendly and fast! I know I'll love my soul for a love time!! Thanks Lou fusz Kia and Steven! More

Great Experience First time at this dealership, had a great experience! From the time I was contacted from an online request up until I picked up the vehicle it was First time at this dealership, had a great experience! From the time I was contacted from an online request up until I picked up the vehicle it was hassle free! More

Very Smooth Transaction 1st of all, they were very busy when we came into the dealership. But, we were acknowledged promptly. We dealt with Micheal Carroll. He was with anoth 1st of all, they were very busy when we came into the dealership. But, we were acknowledged promptly. We dealt with Micheal Carroll. He was with another customer at the time. But, he made sure we knew that he would be with us shortly. He was apologetic for our wait. He helped us sort out pros & cons between the 2 different models we were looking at. We had decided on a Sorento. Unfortunately, the selection in stock was low, in the trim level with options we wanted. He and the general manager searched other dealers, for a vehicle that matched what we wanted. They had found 1 at an dealership, about 100 miles away. After working out the details, we agreed to getting that vehicle. All along Micheal was not in the least bit pushy. He was very attentive to our requests & did everything he could to get them taken care of. He was also very efficient with our time. He did a lot of multi-tasking. I hadn't bought a new car in quite sometime. The last couple times, I had felt like I was drained by the end of the purchase. This time was different, in virtually every aspect of the buying process, I felt that I was a valued customer. I am very appreciative for the way Micheal handled the process. Would HIGHLY recommend him & Lou Fusz Kia to anyone! In addition, the finance manager, Tracy Floyd, was very good to deal with. No high pressure to buy additional services or items. More