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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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May 04, 2022

Body shop left repairs undone and refused to return my calls about it, I paid another place to finish the repairs. Had my car for MONTHS with one excuse after another, Cost me over $500 in rental fees. More

by santashelpers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Otten
May 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to being this to our attention. We will be passing your message along to management, and we hope to see you again.

May 03, 2022

The service was great but I was dissatisfied that they dont honor a contract sold from another kia dealership. More

by lbarney71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
May 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review and bringing this to our attention.

May 03, 2022

Great service as I have come to expect. They folks up there always take such great care of us and our vehicles. More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

May 03, 2022

Always professional, punctual, and a pleasure to deal with. Room to wait and work too. More

by Steve Woods
Recommend Dealer
Yes
Employees Worked With
Service
May 06, 2022 -

Lou Fusz Kia responded

We appreciate you! Thank you for you kind words. We hope to see you again!

May 03, 2022

Excellent customer experience. Great service. I have come here over 10 years and 2 cars later. Highly recommended. More

by S McField
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
May 06, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 02, 2022

Excellent customer service every time I get my car worked on everyone just happy and friendly they treat you like family More

by bluelasvegasking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
May 06, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. Thank you, and we hope to see you again!

May 02, 2022

I had a superb experience here. I came in with an issue, and left Deciding that this will now be my dealership. Thank you. More

by bgbenwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name of the gentlemen
May 06, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

May 02, 2022

I believe this is the best in the metro area! ! No issues since I been going in the last almost 10 years! The warranty has been great! I’m totally pleased! More

by HATERSUMOTIVATEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin I’m Maintenance with the triplets
May 06, 2022 -

Lou Fusz Kia responded

We appreciate you! Thank you for you kind words. We hope to see you again!

April 30, 2022

The work done on my care was great quality, the personnel were friendly, prompt. Also, I really appreciate you guys washing my car! More

by renegamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
May 02, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for your kind words.

May 02, 2022 -

renegamon responded

You are welcome!

Oct 13, 2022 -

renegamon responded

The place to wait was pleasant with friendly fellow customers also, waiting.

April 29, 2022

I have always been pleased with the service department's staff the 14 years I have taking my vehicles to Lou Fusz Kia. The present service manager/Andy and his consultants are always professional and court More

by Rich D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Jones, Zack.
May 02, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for your kind words.

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