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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,552 Reviews

2,552 Reviews of Lou Fusz Kia - Service Center

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July 06, 2020

I have been taking my car here for five years now and have always been met with pleasant people and have never had any negative experiences. More

by CCRUNNER17
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jul 13, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

July 03, 2020

I love the personable customer service they provide. I’ve always been made to feel like I mattered. Zach,Andy,Kevin,and Sam are my favorites. More

by TPFARABEE
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Chris Jones
Jul 13, 2020 -

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

July 03, 2020

Professional, timely service I have had only good experiences at this dealership. They are very professional, always courteous, and their work is exemplary. Highly recommended. Wi More

by Mike G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zack Lentz, Billy Harris, Rachel Turner, Carl Nelson
Jul 13, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

June 30, 2020

Oil Change and Tire Rotation This dealership has been incredible. From the buying to the servicing. I went in for an oil change and tire rotation. When it was done, they stated it More

by schristopher1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Jul 13, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

June 29, 2020

Recall servce We arrived for early morning service, and taken care of both quickly and professionally. Great location! Both Sales and Service above and beyond the More

by JOE@MCCLAINLTD.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jun 30, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

June 26, 2020

Good Service provide Been going to Lou Fusz over 10 years for service & new car purchases very pleased will staff and overall experience would highly recommend to anyone More

by DLCELW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Carl Nelson
Jun 29, 2020 -

Lou Fusz Kia responded

Thank you for your time and the wonderful review. We value your business!

June 26, 2020

Zach and Andy and the entire service department are very professional and knowledgeable! They take your car as soon as you arrive and explain everything that will be done! Thanks for a great job ! More

by frgbahr
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Jun 29, 2020 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

June 26, 2020

The people who service my car are always courteous and kind. The service on my car is great. I have had no problems in 5 years of service on my car. More

by mmdoc56
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jun 29, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

June 26, 2020

Service department was very friendly. Sean Loughran kept me updated on pricing for parts needed and updates with repairs and when my car was completed More

by HOTMAMMA264
Recommend Dealer
Yes
Employees Worked With
Sean Loughran
Jun 29, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

June 26, 2020

Optima service Zach always provides good service. I am a customer for life of Lou Fusz Kia, I recommend this dealership for its professionalism. Thank you Lou Fus More

by MARCEFISHER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jun 29, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

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