2,554 Reviews of Lou Fusz Kia - Service Center
They got me in super quick when I called to make the appointment and then at appointment, I was in and out super fast. Great service. appointment and then at appointment, I was in and out super fast. Great service. More
Terrible. Terrible. Terrible. Fixed my car four times. Still not right. I could do Better with a spray paint can. Four months later I’m still not satisfied and they don’t care. Literally worst follow up, Still not right. I could do Better with a spray paint can. Four months later I’m still not satisfied and they don’t care. Literally worst follow up, management and customer service I’ve ever seen!!!! Steer clear!! More
I noticed some moisture in my driver side headlight cover! I called Lou Fusz and Zack answered the phone! I explain what I saw and he said do u have a pic oof it and I said yes! Without hesitation he s cover! I called Lou Fusz and Zack answered the phone! I explain what I saw and he said do u have a pic oof it and I said yes! Without hesitation he said send it too me! Within 5 minutes he knew what needed too be done and ordered the part! 2 Days later he received the part and said when can u come on! I made the appointment and when I arrived Zack met me at my car! They immediately took my car in for the service! About 20 minutes later Andy came by too see if I needed anything and said your car will be done shortly! About 15 minutes later Zack said all done and explained everything! He walked me too my car and it was washed and believe it or not they were even vacuuming the inside! This Service department is great! Andy and Zack are professional and polite and know what they are doing!! Thanks More
I love this dealership especially the service department and Zack Lentz is superb! They have a great waiting area to sit in while waiting for your car to be serviced. and Zack Lentz is superb! They have a great waiting area to sit in while waiting for your car to be serviced. More
Fusz Kia Great service as always easy to schedule repairs and service and all is completed in quick turn around always very polite they go out of their way to Great service as always easy to schedule repairs and service and all is completed in quick turn around always very polite they go out of their way to make sure people are happy. More
Excellent service. Very polite. Work completed in timely manner. Great quality of service. Offer loaner car to make it to schedule appointments due to service time. timely manner. Great quality of service. Offer loaner car to make it to schedule appointments due to service time. More
Body shop is great! They fixed my Subaru after someone backed into the driver side door of why car. It now looks like new! Thanks to the collision team. They fixed my Subaru after someone backed into the driver side door of why car. It now looks like new! Thanks to the collision team. More
Great Service As usual, Zack met me as I drove in. Was very attentive and kept me updated on everything. In and out in 2 hours. I thought it would be longer base As usual, Zack met me as I drove in. Was very attentive and kept me updated on everything. In and out in 2 hours. I thought it would be longer based on the work I had done. More
As usual Kia has a great service.The place is clean an As usual Kia has a great service. The place is clean an orginized. Mr. Zack is a great helper. His customer service is an A + As usual Kia has a great service. The place is clean an orginized. Mr. Zack is a great helper. His customer service is an A + More
Overpriced Went to get my vehicle inspected and checked out for emissions. Not only did they do this, they also added unnecessary charges to my tab, making my bi Went to get my vehicle inspected and checked out for emissions. Not only did they do this, they also added unnecessary charges to my tab, making my bill total $400.00. Furthermore, they charged me DOUBLE for labor. I WOULD NOT recommend their services to ANYONE not even my worst enemy. More