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2,630 Reviews of Lou Fusz Kia - Service Center
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September 02, 2025
Great experience. Met immediately upon pulling in, easy check in. Car was promised to be finished in an hour, made it with a few minutes to spare (including a wash). S Met immediately upon pulling in, easy check in. Car was promised to be finished in an hour, made it with a few minutes to spare (including a wash). Staff was excellent. More
by OLDDRUMMER56
Verified CustomerEmployees Worked With
Service department
August 31, 2025
I always get great service at Lou Fusz. The service advisors always keep me informed about how soon my car will be ready and what needs to be done. The service advisors always keep me informed about how soon my car will be ready and what needs to be done. More
by Anne Noia
Employees Worked With
Serc
August 28, 2025
I went in to have my Throttle Body cleaned on my "22 K5 GT Line. Also had a checkup of a recall on the gasoline tank (no big deal). In order to get to the Throttle Body, I would expect the tech to wait for GT Line. Also had a checkup of a recall on the gasoline tank (no big deal). In order to get to the Throttle Body, I would expect the tech to wait for the engine to cool down. He did and when all was finished, I felt I could take on a Mustang GT. LOL More
by 69camssrs
Employees Worked With
Jeffrey Turner, Matthew Laplant
August 21, 2025
I have been using Firestone for the better part of the last decade, but the service from Jeffery and Rashaud has made me a convert. The car was taken care of promptly and communication was top notch. last decade, but the service from Jeffery and Rashaud has made me a convert. The car was taken care of promptly and communication was top notch. I knew it was going to be a bit of an ordeal as it had been awhile since I had maintained on the Soul, but the cost was under what as expected and the work was done well. I will continue taking my wife's Soul here, and I will be bringing my Corolla over as well. More
by ROBERT.D
Employees Worked With
Jeffery, Rashaud
August 19, 2025
Excellent customer service every time I visit. Service personnel are courteous, knowledgeable and take very good care of their customers. Service personnel are courteous, knowledgeable and take very good care of their customers. More
by DKZAN
August 19, 2025
I purchased a certified maintenance plan with Suntrup Kia, but could not get an appointment scheduled at that center before vacation. I got one scheduled with Lou fuse. But when I got finished with the o Kia, but could not get an appointment scheduled at that center before vacation. I got one scheduled with Lou fuse. But when I got finished with the oil change and maintenance, they told me what II purchased a certified maintenance plan with Suntrup Kia, but could not get an appointment scheduled at that center before vacation. I got one scheduled with Lou fuse. But when I got finished with the oil change and maintenance, they told me what I owed and that my service maintenance plan with Sun trip was not transferable to any Kia dealership, other than Suntrup. More
by dgls4
Employees Worked With
Jeffrey in service department
August 16, 2025
Hhhh u b. H h b h h h u h h h I I. J u h H h b h h h u h h h I I. J u h More
by Peasandcartots
Employees Worked With
August 15, 2025
Service was excellent but cost was unacceptable. Jim Butler had coupon for oil change and tire rotation for $89. Your coupon offer was frozen when I pulled it up and you charged me $151. BIG differe Jim Butler had coupon for oil change and tire rotation for $89. Your coupon offer was frozen when I pulled it up and you charged me $151. BIG difference and a definite game changer More
by kenmcguire26
Employees Worked With
Service guy
