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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,275 Reviews

2,275 Reviews of Lou Fusz Kia - Service Center

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June 07, 2024

I feel like they rush when they're doing work on customers cars at this location More

by jskrilla7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
June 07, 2024

I was very pleased with the excellent service and courtesy of the service agent. My vehicle was serviced, washed, and vacuumed. More

by duffellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 14, 2024 -

Lou Fusz Kia responded

We're glad that your service experience was a pleasant one!

June 07, 2024

Owner of 2 Kia’s and Lou Fusz is our go to dealer for new purchases and service needs. More

by johnsfink62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty with us! Thank you for choosing Lou Fusz!

June 07, 2024

Service is on time. Valet pickup is available as a complimentary which is great. The service is fast. More

by sdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Jun 14, 2024 -

Lou Fusz Kia responded

We're happy that your service experience was a fast one!

June 06, 2024

Lou Fusz Kia has the best customer service around. Everyone is always very pleasant, fast and efficient, and completely go out of their way to make everything right. They make sure that everything is More

by tkeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lou Fusz Kia responded

Thank you for all the kind words! We're glad that our staff has been able to provide the best customer experience for you!

June 06, 2024

Great service. I’m always on and out. Clean service area. Customer service is awesome. More

by Que
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2024 -

Lou Fusz Kia responded

We're glad that our staff was able to provide awesome customer service to you!

June 04, 2024

Very happy with the level of customer support this dealership provides for both repairs and toutine maintenance. More

by Eric Hartnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Lou Fusz Kia responded

We're glad that our staff was able to provide a great experience for you! Thank you for choosing Lou Fusz!

June 01, 2024

Excellent service. Didn’t even have to wait. The car was ready in less time than promised. More

by patharman36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of service dept
Jun 06, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was a quick one!

June 01, 2024

Great friendly fast and reliable service. Easy to set up the appointment and was greeted promptly on arrival. More

by zackopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Lou Fusz Kia responded

We're happy to hear that your service experience with us was fast and reliable!

May 29, 2024

They were Very nice and got us in quickly for the anti-theft upgrade on my Kia Soulz my favorite Kia service provider in town. More

by kohrmj312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 30, 2024 -

Lou Fusz Kia responded

We're glad that we were able to take care of your needs for you!