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2,253 Reviews of Lou Fusz Kia - Service Center
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May 04, 2024
Kevin and Nate in the service department made sure all my questions were answered. Very professional and friendly. When we bought our Kia, Josh never pressured us and made sure we got what we wanted. Even to questions were answered. Very professional and friendly. When we bought our Kia, Josh never pressured us and made sure we got what we wanted. Even today, two years later, Josh contacts us to see if we are still satisfied with our Kia. More
by kerp7018
Verified Customer
Helpful May 04, 2024
Another great job done by the service team, they always go out of their way to make sure everything is done correctly, and all issues are corrected and fixed. go out of their way to make sure everything is done correctly, and all issues are corrected and fixed. More
by MEDLIN
Employees Worked With
Kevin, Zack, Nate
May 03, 2024
Great Service the team doesn't miss a beat on getting the service done quickly and correctly. service done quickly and correctly. More
by crawelc
Employees Worked With
May 01, 2024
I thought the service was professional and experienced. I thought the customer service was great. The only thing that was confusing to me is the state of the facility. Normally, in an operation the size of I thought the customer service was great. The only thing that was confusing to me is the state of the facility. Normally, in an operation the size of Lou Fusz’s the collision center has the nicest facility and the nicest waiting room, easiest parking- after all, the cost and the insurance compensation make this the highest profit margin in your business. Also, people are in a stressful situation -having to rent a car or waiting for a ride, leaving their car for weeks. It seems like an assessment of the customer experience is warranted. More
by besslake
Employees Worked With
Front desk Brittney: 5 stars
May 01, 2024
Salesman was great but. the wait time for the finance guy was way too long the wait time for the finance guy was way too long More
by bob.mann
April 30, 2024
Phenomenal network, from service to sales they are a step ahead. I recomend this dealership for sales and service consistently ahead. I recomend this dealership for sales and service consistently More
by mschuler1
