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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,550 Reviews

2,550 Reviews of Lou Fusz Kia - Service Center

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April 22, 2019

Best service From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service s More

by loripcfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

April 22, 2019

Joe Moore Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. More

by jolyn413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Day, Nichole Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

April 20, 2019

Service I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again More

by mzbutterflie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

We're delighted to hear that you think so! Thanks for coming in to see us!

April 19, 2019

Awesome Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department di More

by james
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

April 18, 2019

Transparency and Respect My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The More

by ACornell1432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

April 17, 2019

The kindness the staff showed was great Because you don't feel rushed and so places don't explain to the customers let the staff at Lou fuse i will come back More

by kneal19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dionne flowers , Nicci Pollard
April 17, 2019

Did a great job They repaired all the necessary issues and had it done in a timely manner. My rep did a great job of letting me know what the recommended service was More

by oldegrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
April 17, 2019

Service survey These guys take great care of me every time I'm there. Zack Lentz and Sam Day always make sure I'm in and out as fast as possible. I don't go anywhere More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

April 17, 2019

cool and quick Great Service and very fast turn around time. They even gave my car a wash (it was really dirty)! Thank you so much! Greatly appreciated. More

by brenelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

April 15, 2019

Great Customer Service My appointment was at 7:15am and I was out by 9am. Zach was awesome! Everyone was nice and helpful! I would recommend this location More

by cadizloftin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
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