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2,552 Reviews of Lou Fusz Kia - Service Center
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March 13, 2019
Satisfaction Quality products, service, and personnel. A fair price. Wonderful facility. I wouldn't go anywhere else. Also a good location. No problems in several Quality products, service, and personnel. A fair price. Wonderful facility. I wouldn't go anywhere else. Also a good location. No problems in several years. More
by dannyc1944
Verified Customer
March 13, 2019
Excellent follow up to correct an issue I appreciate the customer focus and attention. I feel welcome every time I visit and they work with me to get everything fixed to my satisfaction. I appreciate the customer focus and attention. I feel welcome every time I visit and they work with me to get everything fixed to my satisfaction. More
by M
Employees Worked With
Zack Lentz
March 12, 2019
Fabulous Come here for all your needs. I had several recalls on my car and required some maintenance. The staff was extremely helpful and nice. Made my day. Come here for all your needs. I had several recalls on my car and required some maintenance. The staff was extremely helpful and nice. Made my day. More
by twhite699
Employees Worked With
Nicci Pollard
March 10, 2019
my problems still being ignored after 5 yrs I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the c I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the car is warming up on a very cold day, if I get stuck in traffic the temp meter starts going back down. I never had a car with this or even heard of this before. I've had it in with this complaint many times. Because this is a more difficult problem to duplicate it has been ignored over and over again. Changing the coolant has not helped at all. Lou Fusz service has had it in on very cold days but has not taken the effort to sufficiently investigate. This bad service will have an effect someday on where I buy my next car. Not there. More
by RED.DWARF
Employees Worked With
Sam Day
March 09, 2019
Late fall oil change My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice More
by LIZMCFOWLAND
March 08, 2019
Service Department is great Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to an Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to anyone. More
by Nichole.kless
Employees Worked With
Zack Lentz, Kevin Derleth
March 08, 2019
vehicle service/repair Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was done. More
by MEDLIN
Employees Worked With
Zack Lentz
March 08, 2019
Superior Service-Exceptional Customer Service Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next service appt. More
by vlafaye1
Employees Worked With
Nicci Pollard
March 08, 2019
GREAT SERVICE FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVER FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVERYONE More
by imtete24
Employees Worked With
Kevin Derleth
March 07, 2019
Quick and efficient Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another d Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another day. More
by chas_lo
Employees Worked With
Zack Lentz
