2,559 Reviews of Lou Fusz Kia - Service Center
All the service advisors are well informed and helpful. I generally work with Zach and the service manager, Andy. I have been dealing with Lou Fusz for years and the service department knows how particular I generally work with Zach and the service manager, Andy. I have been dealing with Lou Fusz for years and the service department knows how particular I am. My appointment was at 10 AM and they were right on time. I was advised the two updates for my EV6 would take about an hour. The car was ready at 11:05, complete with a wash. I have never had any problems or complaints with the service department at Lou Fusz KIA. I have been a customer there since 2009. More
Very clean, friendly customer service. They have a nice waiting are, offering fountain drinks. My cars salesmen, Corey Simms, was great to work with. And my financing officer was so hel They have a nice waiting are, offering fountain drinks. My cars salesmen, Corey Simms, was great to work with. And my financing officer was so helpful, Curtis Laws. More
Ask for Zack Lentz, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. The best service He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. The best service around and they really know they’re stuff. More
I purchased a vehicle for my son on August 10th and less than 24 hours later the check engine light came on and the A/C was blowing out hot air. It took 2 weeks for it to be "fixed." Two days after picking than 24 hours later the check engine light came on and the A/C was blowing out hot air. It took 2 weeks for it to be "fixed." Two days after picking it up from the dealership, the same issue occurred. It is being dropped back off at the dealership today, an hour away from my house, and leaving us a much needed vehicle short again. I will not purchase another vehicle from Lou Fusz. More
Very good service, appreciated that they fixed the problem. They also proactively got me started on another recall issue (at no cost), which I appreciated. problem. They also proactively got me started on another recall issue (at no cost), which I appreciated. More
Great service, especially the body shop. Always keep you updated on what is happening with your vehicle. Always keep you updated on what is happening with your vehicle. More
I found everyone to be friendly, efficient, and timely. The facility was well maintained with a variety of beverages available. The facility was well maintained with a variety of beverages available. More