Lou Fusz Kia - Service Center

As a first time customer I had a very pleasant experience. The person who helped me was very kind and understood how intimidating being a new car owner can be. I definitely will be coming back for experience. The person who helped me was very kind and understood how intimidating being a new car owner can be. I definitely will be coming back for any other needs I have for my car. More

NOT HELPFUL CUT ME OFF THE PHONE REFUSED ME SERVICE WOULD NOT EXPLAIN DID NOT RETURN PHONE CALLS [5] I HAVE BOUGHT 4 KIA AUTOS WILL NOT BUY FROM FUSZ WOULD NOT EXPLAIN DID NOT RETURN PHONE CALLS [5] I HAVE BOUGHT 4 KIA AUTOS WILL NOT BUY FROM FUSZ More

The service was excellent every time that I was there for service I will recommend your service for service I will recommend your service More

They very helpful, accommodating and did what they said on time. I was very impressed. on time. I was very impressed. More

The team member assigned to my visit was fantastic. She was communicative and informative. Unfortunately, whoever booked my appointment request online failed to order the parts necessary to actually ca She was communicative and informative. Unfortunately, whoever booked my appointment request online failed to order the parts necessary to actually carry out the maintenance I had requested. So it was a bit of wasted time to drive all the way out there just to have to set up a second appointment. Would say a momentary lapse in otherwise outstanding service. More

Always approached as soon as you drive in, never any waiting around to get checked in for service. waiting around to get checked in for service. More

Very clean Very polite Loved the soda machine It was a Saturday with a skeleton crew so took Longer than I anticipated a Saturday with a skeleton crew so took Longer than I anticipated More

The people cool but I’m starting to hate Kia as a company. Cars too pretty to be so bogus. Ain’t had the car a year but been at this dealership more than I have drove it for the stupid engine. Like j company. Cars too pretty to be so bogus. Ain’t had the car a year but been at this dealership more than I have drove it for the stupid engine. Like just give me a new engine, you would think right? It’s under warranty. It’s a brand new xxxx car. More

They took care of any issues in a timely manner. I look forward to future I look forward to future More

The estimate to fix my car was over $2300. Went somewhere else and had it fixed for $600. I’ll never use your service department again. What a ripoff! Went somewhere else and had it fixed for $600. I’ll never use your service department again. What a ripoff! More