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Lou Fusz Mazda

Saint Louis, MO

4.7
2,355 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,355 reviews

August 19, 2020

I appreciate the Business quality customer relations friendliness and I feel I get exceptional service will always return and thank you Shawn for your Smiles More

by SHIRLEYSDusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Cory Linneman
Aug 31, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

August 18, 2020

I had an awesome experience purchasing my car. Devin did a very good job explaining the whole process and everything I needed to know about the car I was buying. Very knowledgeable!! More

by Link
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Aug 31, 2020 -

Lou Fusz Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

August 18, 2020

Wonderful experience from start to finish. I wasn’t sure what I really wanted when I arrived. Devin was so helpful in helping me compare the vehicles and deciding on the perfect car for me. They were resp More

by srdhoward16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Aug 31, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

August 18, 2020

We had a good experience. From beginning to end. Devin was professional and treated us with respect and honesty. We would recommend him to others. More

by Parent Buying Used Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Riley, Whitney Repple
Aug 31, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

August 17, 2020

I was very thankful for the level of professionalism and courtesy with which the issues were addressed. The friendly staff here helped ensure that my transportation needs were well addressed. More

by joshuawray17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Nancy Anselmo
Aug 31, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

August 13, 2020

Almost perfect Things were great overall. Great service and a quick process when I got to the dealership. I would have liked to have better communication before More

by BRIAN@KAKAOCHOCOLATE.COM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
Aug 31, 2020 -

Lou Fusz Mazda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

August 10, 2020

Devin was great to work with...honest and patient with all of my questions. No attempts to up sell and no pressure in closing the deal. He knows the cars like the back of his hand and was great at explain More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Aug 31, 2020 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

August 08, 2020

Great experience! Devin was honest and forthcoming and worked to get us what we wanted. The finance process was painless and Whitney was great! Devin was even able to get us a loaner as the car we purchas More

by Danielle McCall
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Devin Riley, Whitney Repple
Aug 31, 2020 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

August 07, 2020

Service Department was awesome! I discovered my car had a coolant leak. I called Lou Fusz and the got me in right away. The service department team was awesome! They found the proble More

by AMDJ2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harman
Aug 07, 2020 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

August 05, 2020

Everyone was very friendly and professional. The wait time was great, waiting room was clean $ stocked with coffee / water snacks. Love autopass for oil change! More

by rozzymason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Harman
Aug 07, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

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