Lou Fusz Mazda

Always friendly informative staff at the service desk. Have been bring my CX-5 for 4 years and always consistently great service. Look forward to returning. Have been bring my CX-5 for 4 years and always consistently great service. Look forward to returning. More

Had the pleasure of Moe being our sales rep. He was courteous, knowledgeable, available when needed, and responded to all our vehicle needs. 5 Star! courteous, knowledgeable, available when needed, and responded to all our vehicle needs. 5 Star! More

We always get our serviced at lou fusz Mazda. They do good work in a timely fashion. Even with a coupon, this recent oil change was a bit pricey though. good work in a timely fashion. Even with a coupon, this recent oil change was a bit pricey though. More

Service was good and salespeople were quite fair and personable. My salesperson in particular was quite nice and transparent about his process. Too bad the entire experience was ruined by their financia personable. My salesperson in particular was quite nice and transparent about his process. Too bad the entire experience was ruined by their financial services. They will try to bundle various services with your lease in order to scam you out of your money. They will tell you that this is simply a matter of convenience. "You can bundle your oil and lease payments into one bill that is so easy to pay online!" Which sounds convenient on paper, but what they blatantly won't tell you is that these monthly subscription based services CANNOT be cancelled. Completely ludicrous. These services are essentially attached like leeches to your car payments, making you financially obligated to pay for their overpriced services. Lou Fusz' complete lack of disclosure is a testament to their predatory business practices and lack of integrity towards their customer base. Needless to say I will NOT be taking my business back here again. As an update, I have since been told that I WAS eligible for a refund 30 days following the beginning of my contract. HOWEVER, when I went into the finance office 3 weeks into my subscription (when I was perfectly eligible for cancellation) I was explicitly told that I cannot cancel this service. So what gives? Who's telling the truth? Either way, somebody is lying here and I was cheated out of my money. What a ludicrous turn of events. More

I appreciate the Business quality customer relations friendliness and I feel I get exceptional service will always return and thank you Shawn for your Smiles friendliness and I feel I get exceptional service will always return and thank you Shawn for your Smiles More

I had an awesome experience purchasing my car. Devin did a very good job explaining the whole process and everything I needed to know about the car I was buying. Very knowledgeable!! a very good job explaining the whole process and everything I needed to know about the car I was buying. Very knowledgeable!! More

We had a good experience. From beginning to end. Devin was professional and treated us with respect and honesty. We would recommend him to others. was professional and treated us with respect and honesty. We would recommend him to others. More

Wonderful experience from start to finish. I wasn’t sure what I really wanted when I arrived. Devin was so helpful in helping me compare the vehicles and deciding on the perfect car for me. They were resp what I really wanted when I arrived. Devin was so helpful in helping me compare the vehicles and deciding on the perfect car for me. They were respectful of my time which was very appreciated. I love my CX-30! More

I was very thankful for the level of professionalism and courtesy with which the issues were addressed. The friendly staff here helped ensure that my transportation needs were well addressed. courtesy with which the issues were addressed. The friendly staff here helped ensure that my transportation needs were well addressed. More

Almost perfect Things were great overall. Great service and a quick process when I got to the dealership. I would have liked to have better communication before Things were great overall. Great service and a quick process when I got to the dealership. I would have liked to have better communication before I got there. It was a struggle to get actual pricing and make sure I knew everything I wanted beforehand. It was a continual "When can you come in?" Also, still hoping to get off your promotional mailing list -- I already got the car, and love it, I don't need to hear about your latest specials. And you don't have an unsubscribe on your emails. More