Lou Fusz Mazda

They are alway Friendly and fast. Nice facility. Comfortable Customer lounge. Always on time. All I could ask for. Nice facility. Comfortable Customer lounge. Always on time. All I could ask for. More

Appointment was made for a Friday. Told person making appointment that I would need a loaner car. She said no problem. Show up for my car drop off and the service person says that they Told person making appointment that I would need a loaner car. She said no problem. Show up for my car drop off and the service person says that they don’t loan cars out on Friday’s because they will be out all weekend. I said the person that made the appointment said that everything was good to go for the car drop off. The service person replied, “she’s a receptionist.” I replied, “what does that mean?” She did not answer that question. Not a very good look for the service department to make the customer feel guilty for asking for a loaner car, and then also blaming “the receptionist” for making the appointment. How does a customer know the appointment protocol of a service department on who can and cannot make service appointments and what they can or cannot do when making the appointment? And why make the customer feel bad for making the appointment to begin with? A bit disappointed at the whole interaction with that person in the service department. More

Great experience all around! Moe went out of his way to help and respond to my questions. Lou Fusz Mazda has a wonderful team Moe went out of his way to help and respond to my questions. Lou Fusz Mazda has a wonderful team More

Great people prepare and knowledgable and professional The service is excellent and I would not buy another car from any other dealer. Kai is very professional and knows his business and how to make happy The service is excellent and I would not buy another car from any other dealer. Kai is very professional and knows his business and how to make happy his clientele More

The fix was prompt. Car was washed as noted but not vacuumed. The app should be easier to use for service. Seems disconnected. Car was washed as noted but not vacuumed. The app should be easier to use for service. Seems disconnected. More

Clean, well maintained dealership with excellent customer service. Clean, well maintained dealership with excellent customer service. They were attentive to our needs with cold water in a hot day, quick car service. Clean, well maintained dealership with excellent customer service. They were attentive to our needs with cold water in a hot day, quick car wash, and genuine, friendly sales person. More

It was clean. The people were friendly and helpful. The atmosphere was welcoming. They seemed to work well as a team. The people were friendly and helpful. The atmosphere was welcoming. They seemed to work well as a team. More

Excellent service. I was worked in without an appointment and did not have a long wait to get car back, I was worked in without an appointment and did not have a long wait to get car back, More

Wonderful, marvelous, excellent, extraordinary, exceptional just to say a few things. The service met and exceeded my expectations! exceptional just to say a few things. The service met and exceeded my expectations! More

Great 👍 service, good customer service, knowledgeable, professional and friendly employees. Your team always gives exceptional services. Keep up the good work 👏 professional and friendly employees. Your team always gives exceptional services. Keep up the good work 👏 More