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Lou Fusz Mazda

Saint Louis, MO

4.7
2,756 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,756 reviews

August 25, 2023

Oil change and tire rotation done. chose not to do the spark plug job and going to shop the tires.was disappointed my service advisor would not honor a 10% off coupon from Bomarito Mazd More

by robert.rettke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana service advisor
Aug 25, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

August 25, 2023

Andrew and team took really good care of us and we will remember that and wish to bring you more business in the future. More

by ROBERTJRVWILLEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're thrilled to have been able to offer you a wonderful time. Looking forward to your next visit!

August 23, 2023

Lou Fouz Mazda is a great place to buy a car. Everyone is informed and friendly. More

by DOROTHYKPRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept. is 5 stars.
Aug 24, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 22, 2023

Found this team extremely easy to work with. Extremely positive experience all the way around. Thanks! More

by alexandereuzarragasr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 20, 2023

Excellent service. Got me in and out very quickly and were honest and upfront with what I needed to be serviced More

by maagaidan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 20, 2023

Excellent service, got me in quickly and got my warrantied repair done without any hassle. Really appreciate the loaner. More

by Barnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 20, 2023

Everyone at the dealership was friendly and helpful. I was disappointed that as part of the sales process I was not offered some sort of bonus or discount attached to my purchase. Because I did have a t More

by stanleydubosesr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

August 19, 2023

It's fast clean fresh coffee and water they treated me with courtesy and respect More

by donphillips1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

August 18, 2023

The dealer mishandled the diagnostic testing of my car. Informed me that they figured out the issue and looked into other concerns I called out and they were simply the affect of something else not working More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager of Service Dept
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 18, 2023

Fast and efficient service. Feel very comfortable with the staff. Always friendly and helpful. Thanks for the service. More

by BobbieP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

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