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Lou Fusz Mazda

Saint Louis, MO

4.7
2,755 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,755 reviews

August 05, 2023

They were very courteous and efficient. They were very helpful when I had questions that I asked. More

by Sorbellowillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 10, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

August 05, 2023

Buying process was a positive experience. Kyle Griffin was amazing to work with. Answered all my questions and requests for information. He accommodated me as I was an out of state buyer. He More

by acewright
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Griffin
Aug 10, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 05, 2023

The experience was easy and professional. Communication was straightforward. The dealership delivered. Very pleased with experience. More

by RL
Recommend Dealer
Yes
Employees Worked With
Moe in sales
Aug 10, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 04, 2023

Smooth process, fast. Very responsive. Explained everything we asked, talked about all the details. Excellent service overall. More

by Thales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 02, 2023

Service was friendly and communicative. I love receiving the video walkthrough. Macey was very transparent about the initial discrepancy of the quote and I appreciate being given a loaner c More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 04, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 02, 2023

Plenty of great options. My salesman was knowledgeable and quick with help. I was very impressed with the cars More

by Kz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 01, 2023

On line appointments easy to schedule. Good communication while car in shop. Only thing better would be having Saturday service hours. More

by ARBILGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service department.
Aug 04, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

August 01, 2023

Excellent Sales, and had the deal worked out before I walked in the door, Just Awesome. More

by blackbirdta2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
Aug 04, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 01, 2023

Pleasant staff easy to work with. Attentive and eager to explain the car features and demonstrate how to use them. More

by rlg4031
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

August 01, 2023

Lou Fusz has been my go to dealership for many years. The service is beyond wonderful and the staff is very professional and helpful. Of course, their vehicles are great, also. I will only go to Lou Fu More

by PRICH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Ingrassia, Macey Oates
Aug 04, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

Aug 05, 2023 -

PRICH1951 responded

I will see you in the future for all my automotive needs!

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