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Lou Fusz Mazda

Saint Louis, MO

4.7
2,754 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,754 reviews

July 31, 2023

Mazdas flying off the lot! Very busy the day we were there. Apologetic when we had to wait. Appreciated that they were doing their best! Professional and polite service. Majo More

by vytlacilpd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

Jul 31, 2023 -

vytlacilpd responded

I should add that the $499 Admin Fee (which appears to be arbitrary) completely wiped out the $500 Veterans discount you had allowed us. Not so good, Lou Fusz. (My husband has 2o years in and a Purple Heart) but we were too tired to confront the delightful Admin lady - at that stage and the "arbitrary" part of the final form that we needed to sign. We may love the car but we confess there was a significant taste of resentment about that last minute "ambush" of the Admin Fee of $499 - plus $5!

July 31, 2023

Excellent service. I feel they went above and beyond. I'm very happy with my experience. More

by SABRAH65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 30, 2023

Coming in from out of town, the service department found us a time slot to diagnose and repair an issue we were having with our CX-5. Detailed video log and cost estimates were provided within 24 hours wit More

by Nelsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory L
Jul 31, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 29, 2023

Everyone was great. It was a pleasure working with all of them. It was a quick and easy process. More

by MSESSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
Jul 31, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 29, 2023

No pressure sales! Excellent to deal with and buy from. Got us what we were looking for and was a pleasure to work with the entire staff. Will return for our next purch More

by Ben
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Ben responded

Excellent to deal with and buy from. Got us what we were looking for and was a pleasure to work with the entire staff. Will return for our next purchase.

Jul 29, 2023 -

Ben responded

Excellent to deal with and buy from. Got us what we were looking for and was a pleasure to work with the entire staff. Will return for our next purchase.

July 29, 2023

I’m glad that I chose Lou Fusz Mazda because I had such a great experience! I am sending people your way! More

by Sharron.duncan12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

July 28, 2023

Always courteous. Always. On time and responsive. Love the ability to reserve a courtesy car. Really appreciate the car wash too!! More

by kathleenwooten01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with the service department
Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

July 28, 2023

Very personable and great follow-up. It took almost 4 months to receive my car but they kept me informed and also made sure my requested changes were updated on my car order. Happy with More

by valloryc
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 27, 2023

They were nice and I got a car wash as well. It was good service More

by soars.brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn degrasso
Jul 31, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 27, 2023

Nice people, quick service and the loaner car was also good! Thanks for the service! More

by CHINMAYK2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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