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2,042 Reviews of Lou Fusz Mazda - Service Center
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January 30, 2025
I purchased my 2024 CX 50 at a dealership out of state. My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me th My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me that you do not honor the water if purchased from another dealer. This is frustrating because I did explain this when I set the appointment. The appointment confirmation email also stated that it would be a no charge service. More
by PDEGEARE
Verified CustomerEmployees Worked With
January 27, 2025
Nick is an amazing spirit and communicator. I look forward to seeing him and the team. Best service I’ve ever experienced. I look forward to seeing him and the team. Best service I’ve ever experienced. More
by amolnar777
January 27, 2025
The service has changed so much that the extra checks like filling up fluids, etc. doesn't happen anymore. like filling up fluids, etc. doesn't happen anymore. More
by Jazzyvicki
Employees Worked With
January 24, 2025
Salesperson and F &I persons were #1. Best car sales experience with them. Not crazy about help getting Appleplay set up. Had questions & needed help from service and sales. Best car sales experience with them. Not crazy about help getting Appleplay set up. Had questions & needed help from service and sales. More
by beverlyfraynecobb
January 22, 2025
Staff were pleasant, professional, efficient, and helpful. There was and organized and easy flow to the whole maintainence department. Scheduling was accomodating. Over all a very pleasant experience helpful. There was and organized and easy flow to the whole maintainence department. Scheduling was accomodating. Over all a very pleasant experience. Thank you. More
by lisa
January 20, 2025
My Brand new Mazda cx5 has been in this shop for over 2. 5 months. 5 months. More
by paigecooksey
Employees Worked With
January 18, 2025
Great experience by staff and tech. Customer lounge area is starting to show a little wear. Customer lounge area is starting to show a little wear. More
by tlordhuffman
January 18, 2025
I was recently in for routine service. Stephanie Waters was right on top of things. She got me in and out very efficiently. Answered my questions and was very friendly. Stephanie Waters was right on top of things. She got me in and out very efficiently. Answered my questions and was very friendly. More
by suemunsell
Employees Worked With
January 14, 2025
Great service department! Looking forward to my next oil change. Love the service advisors and technicians Looking forward to my next oil change. Love the service advisors and technicians More
by kylegriffin
January 12, 2025
No complaints on the process at all. Sales and finance team were not pushy and understood when I didn't want to add the bells and whistles. Sales and finance team were not pushy and understood when I didn't want to add the bells and whistles. More
by bmkd3b
