Lou Fusz Mazda - Service Center

Excellent service with great communication. Did everything necessary to investigate, diagnose, and solve the problem. Did everything necessary to investigate, diagnose, and solve the problem. More

Fast friendly staff. Waiting area is nice and always clean. Sending the video of the overview of your car was a great idea Waiting area is nice and always clean. Sending the video of the overview of your car was a great idea More

Professional and helpful staff. Smooth experience. Convenient with the possibility to request a loaner. Done in a timely manner. Smooth experience. Convenient with the possibility to request a loaner. Done in a timely manner. More

Took much longer than I was told when I scheduled my appointment over the phone. My backup camera issue was not addressed, I was just told to come back when it stopped working. Also silly to tell me t appointment over the phone. My backup camera issue was not addressed, I was just told to come back when it stopped working. Also silly to tell me that it might require a software update. The camera had not changed and my car doesn't get software updates. More

Always a great experience at Lou Fusz Madza! The whole team there is outstanding. I love working with Robin and Shawn and refuse to go anywhere else! The whole team there is outstanding. I love working with Robin and Shawn and refuse to go anywhere else! More

Pleasant wait for oil change. No surprises in what was requested to be done. Very satisfied. No surprises in what was requested to be done. Very satisfied. More

other than getting lost TWICE to get to the dealer, and the multiple text messages which left us waiting for what felt nearly forever, the service was GREAT the multiple text messages which left us waiting for what felt nearly forever, the service was GREAT More

Very courteous people. The car was repaired in a timely manor. I recommend this dealership. The car was repaired in a timely manor. I recommend this dealership. More

This dealership is superb! Sean, the service supervisor, goes above and beyond in explaining what the issue is in detail and resolves it quickly. The entire staff is friendly Sean, the service supervisor, goes above and beyond in explaining what the issue is in detail and resolves it quickly. The entire staff is friendly. More

Dane worked with me to get car issues resolved before trip out of town. Carefully went over issues after diagnosis and explained charges upon pick up of vehicle. This is why I continue to take my CX-5 to trip out of town. Carefully went over issues after diagnosis and explained charges upon pick up of vehicle. This is why I continue to take my CX-5 to the dealer for service. Always happy with courteous professionalism of staff. More