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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,039 Reviews

2,039 Reviews of Lou Fusz Mazda - Service Center

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September 01, 2022

Sean the service supervisor was super. He treated me like a valued customer. He was very honest and up front. I will continue to have both of my Mazdas serviced a this location More

by jay6692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach And Devon
Sep 02, 2022 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 26, 2022

They always make sure to explain everything to me in detail, are very courteous, and try to go above and beyond to help. I never feel taken advantage of More

by cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 29, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

August 25, 2022

I love the service and knowing that I stay within warranty by going to them. Yes, oil changes are a little more but I like the security of it. More

by Kcassel87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary VanDoren
Aug 26, 2022 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 25, 2022

Everyone was friendly and the facility is nice and clean. I like the video that is sent to you about your carn More

by ChrissyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 23, 2022

The service rendered was extremely professional and efficient. I was especially impressed with the video provided, showing the technician actually completing the inspection. As an added bonus, I receiv More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Aug 26, 2022 -

Lou Fusz Mazda responded

We are so grateful for your kind words. Thanks for sharing your review with us, and we look forward to seeing you in our store again!

August 23, 2022

Friendly and professional service advisors quickly checked me in for my appointment. The waiting area is comfortable and well stocked eith beverages and snacks. More

by StLAl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Aug 26, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

August 21, 2022

In and out Very pleasant and took time to explain everything Sent video on what they were doing More

by Don’t know
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 22, 2022 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 21, 2022

The scheduling of my service was organized. I was well assisted when I got there. The entire service procedure was explained to me. The video ofy car’s health done by one of their technicians i More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Scherbring
Aug 22, 2022 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 19, 2022

Very efficient service. I especially enjoyed the video detailing what was inspected during my visit. Fair pricing! More

by jarnerkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not applicable
Aug 22, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 18, 2022

I've taken my car to Lou Fusz Mazda for over six years. I've been driving 35 years and brought my cars to many other service centers and car dealerships. I'll continue visiting Lou Fusz Mazda as long as More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Aug 19, 2022 -

Lou Fusz Mazda responded

We appreciate you as our customer, Eric. Thank you for taking the time to leave us a review, and we hope to see you again!

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