Back

Lou Fusz Toyota - Service Center

St Louis, MO

not yet
rated
196 Reviews

196 Reviews of Lou Fusz Toyota - Service Center

Sort by
April 05, 2018

More than a brand. I've owned my Toyota since 2006 and all services are performed at Fusz. During that time most of my interaction has been with Scott and Warren, but I' More

by Larry Abernathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gryzmala, Warren Hamilton
Apr 06, 2018 -

Lou Fusz Toyota responded

Thanks for the great review, Larry! We know you have many options when it comes to servicing your vehicle and we appreciate you choosing Lou Fusz! Please let us know if there is anything we can help you with in the future.

March 31, 2018

Pleased Travis was pLeasant, knowledgeable, helpful. Explained service options for a 30,000 mile check up. I don’t know what else to say except that I d be h More

by Prius3456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Finder
Apr 02, 2018 -

Lou Fusz Toyota responded

Thanks for the great review, we appreciate you!

March 28, 2018

Windshield Replacement When I had an issue, the Customer Relations Manager was very helpful with setting up a time, as well as, making sure I was happy with my experience. T More

by benjajo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Lou Fusz Toyota responded

Thank you for the review! We are glad we were able to help.

March 23, 2018

Having van vacation checked for car ride The service department made sure it went through 21 pt inspection and rotated our tires we purchased through you and wasg do it all for $29.99 Mike More

by Abba1351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wolz
Mar 26, 2018 -

Lou Fusz Toyota responded

Thanks for the great review! We appreciate you.

March 19, 2018

Service The service was fast and on time. I didn't have to wait very long for the service to be completed. The service personnel were friendly and helpful. More

by Michael D Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Finder
Mar 20, 2018 -

Lou Fusz Toyota responded

Thanks for the great review, Michael. We pride ourselves on providing a convenient and professional service experience and it's great to hear that was your experience! Please let us know if there is anything else we can help you with.

March 18, 2018

200,000 mile service! Our Toyota Sienna van has close to 200,000 miles and is running well thanks to the service of the Lou Fusz team. Love the van. More

by clem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gryzmala
Mar 19, 2018 -

Lou Fusz Toyota responded

That's what we love to hear! We appreciate you.

March 16, 2018

Body Shop Very courteous and responsive. The Body Shop painted a "tow cap" for my 2010 Toyota Prius at a very reasonable price. Completely quickly and the p More

by jameslayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Venetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Lou Fusz Toyota responded

We're so glad to hear it! Thanks for the review.

March 08, 2018

Horrible wait times Sat in the waiting room for almost 2 hrs with my 2 yr old for an oil change that I had to have an appointment for!!! Are you kidding me? My husband wa More

by Kay Bay
Recommend Dealer
No
Employees Worked With
No one told me their name
Mar 16, 2018 -

Lou Fusz Toyota responded

Thank you for letting us know about this. This is not the culture that we promote here at Lou Fusz Toyota and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at nathan.pitchford@fusz.com, or you can give me a phone call at 314-966-5404 ext 6015. Best, Nathan Pitchford General Sales Manager

March 02, 2018

Great! Jeff, the collision center manager really helped me out by taking time out of his schedule to fix a cosmetic issue with my vehicle. It turned out to b More

by mike7849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Venetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Lou Fusz Toyota responded

Thank's for the great review! We know your time is valuable and we appreciate you choosing Lou Fusz Toyota! Let us know if there is anything you may need in the future.

February 09, 2018

collection center Lou Fuez Very pleased with service and repair all empoyees very nice and friendly repaired in short period of time would come back again if I needed further se More

by alpert,jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Venetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evie Halfacre
Feb 09, 2018 -

Lou Fusz Toyota responded

Thank you for the excellent review! We're happy our team provided quick, quality service and we look forward to your next visit.

...
11
...