Everyone was very helpful, efficient and knowledgeable. They made the process move very smoothly. My Prius was returned to me looking beautiful and clean, and it even smelled good!
"Scott....he is fabulous!!!!!!!!!!!!"
Scott is fabulous, he has been our service advisor for years, we recently lost our beloved 10 year old Sienna van, it was totaled, Scott remembered our vehicle. We replaced it with 2012 Sienna, took it to Lou Fusz, Scott made sure our new/old vehicle was checked thoroughly. We have 3 Toyotas, 1 Honda and a Mazda in our household, no other dealership does the job like Lou Fusz Toyota, our Mazda even gets serviced at Lou Fusz, Toyota, you win, and let's talk about Honda of Frontenac, it doesn't compare!! Looking forward to a new Rav in a few years, I will buy nothing but a Toyota!!! Thank you Scott and Lou Fusz Toyota, you have sold us!!
"Body shop did great work "
Body shop did great work. Took care of my repair and corrected an additional request. Everyone was professional and friendly. They kept my appointment time snd finished the work as promised.
"Limited Repair and Paint Job on Toyota"
- Kwd WG, MO
We were very pleased at the great job done, the professionalism of everyone we dealt with and getting
the car back two days earlier than promised.
Other Employees Tagged:
, Techs Frankie Hodges, Jr. and Emil Sodomka who worked on our car.Five stars for them.
"Body Shop Repair"
I had a great experience. I had to come in for body repairs. They matched the paint perfectly and took care of me right away.
"Repair by Lou Fusz Body Shop to 2016 Highlander, 6/6/2018"
My car was rear-ended. It was a low-impact collision, other driver’s fault and fairly straight forward. The other driver’s insurance, the Hartford was somewhat problematic to deal with regarding non-Toyota parts even though the insured had chosen to pay without going back though his insurance. Steve Sage really took care of everything with no inconvenience to me.
When I picked the car up it was immaculate. Lou Fusz has completely detailed my Highlander.
"Minor body repair"
This is the third time I've had body repair done at Lou Fusz Collision Center. As always the work was done perfectly and the staff - Steve and Nancy were terrific.
"collection center Lou Fuez"
Very pleased with service and repair all empoyees very nice and friendly repaired in short period of time would come back again if I needed further service
From the time I connected with Scott Christensen and Chuck Church until the moment I left, I dealt with gentlemen who were extremely competent, kind and made my desire their goal. I have been returning to Lou Fusz since my first purchase in 1983 because every employee I have ever encountered has always made an effort to make me feel as though I mattered well beyond the sale. Plus, with service advisors like Scott Gryzmala, they have the best service department in town. From beginning to end, I couldn't ask for a better experience. Thanks Scott C. YOU MADE MY DAY!
"Had damage to my left front fender--was taken care of......."
Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very professionally. I knew Sandy and Steve from prior service jobs. They contacted Enterprise for my rental car which came within 15 min
Car was purchased last year from Nancy in new car sales.
A second car, a Corolla was purchased for my wife TWO CARS IN 6 WEEKS !!!