Back

Lou Fusz Toyota - Service Center

St Louis, MO

not yet
rated
196 Reviews

196 Reviews of Lou Fusz Toyota - Service Center

Sort by
January 14, 2020

Had repairs done to my vehicle. Repairs were estimated and done in a professional manner. Very happy with quality of repairs. All involved did a thorough job of explaining the proces More

by mickmack121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 13, 2020

Timely and informative Dave Wasem was the tech advisor for the warranty work I needed done. He came out and explained the tire rotation and an object found one of the tires More

by ckayedex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wasem
Feb 25, 2020 -

Lou Fusz Toyota responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

December 20, 2019

Scott Gryzmala. exceeds expectations every time. The Lou Fusz Toyota Service Department is by far the best around and it is why our family buys nothing but Toyota products. ,Scott Gryzmala is a veter More

by Tom Kaletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Nolting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gryzmala, Warren Hamilton, Evie Halfacre
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 15, 2019

Excellent Experience with Collision Center I had my car repaired recently and I couldn't be happier. First, the service was incredible - everyone was accommodating and pleasant. They kept me in More

by julie.bergfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evie Halfacre
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

November 08, 2019

No help at all Was recommended for warranty service on my Nissan Quest by Lou Fusz Toyota. Waited one week for answer on how to proceed and finally had to tow car el More

by cordesmo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Derleth, Kevin Derleth
Feb 25, 2020 -

Lou Fusz Toyota responded

We are very sorry for your experience. Please accept our apology.

October 24, 2019

It was ok I was asked to give a review. I was pleased with my service.The workmanship was great.I just had a hard time with the other persons insurance,which i More

by Alvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie Halfacre
Feb 25, 2020 -

Lou Fusz Toyota responded

We appreciate your business! Thank you so much for the high rating!

October 21, 2019

Service department Scott in service continued the great service we have always gotten since buying our first of 3 Toyotas in 2005. Always a pleasure. Cookies in waiting More

by Lou Fusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gryzmala
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for your time and the wonderful review. We value your business!

October 07, 2019

Service on my Toyota Avalon, even though it is a 2000 they treated me and my car as if it was brand new! Great customer relations. More

by PastorPete
Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evie Halfacre
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

October 05, 2019

service and body work done great I just had service and body work done. Everything was great. I also switched insurance to their Allstate agent in the building 3 years ago. Very happy More

by rkcanada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy Williams *****
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

September 30, 2019

Body Shop is A+ My bumper was bashed in by another car while I was parked in a parking lot. I didn't want to involve insurance and asked for a quote to "pop it out." More

by jprius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

...
4
...