
Lou Sobh Honda
Cumming, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Multi-point inspection failed. Inspection indicated brake pads remaining at 4mm and 5mm, with the brake service needed in the future. I verbally confirmed with the service adviso Inspection indicated brake pads remaining at 4mm and 5mm, with the brake service needed in the future. I verbally confirmed with the service advisor that the brakes were inspected and were found to be within acceptable range, but would need to be changed at the next service. 10 days and approximately 500 miles after the service was completed, I heard the noise of the brakes scraping. Upon inspecting the both rear brakes that evening, I saw no pad remaining. I decided to not return to this dealership for corrective action because of the egregiousness of this mistake on a routine vehicle inspection. I will not return to Lou Sobh service center in the future. I simply cannot trust the service. I had the brakes serviced at a service center I trust back in my hometown over an hour away at a cost of over $1,000 (pads, rotors, and labor). More
They did a great job and was very fast for how busy they were that day. were that day. More
Jimmy always takes good care of us and if he is not there Heather is wonderful as well. Always great explaining and not trying to push us into something not needed. Heather is wonderful as well. Always great explaining and not trying to push us into something not needed. More
Clean, well maintained, and appears to make every attempt to create a customer friendly atmosphere. to create a customer friendly atmosphere. More