Lou Sobh Honda

Updated on repairs and regarding parts for those repairs. Some fluids not capped off but unsure if this is new policy. Some fluids not capped off but unsure if this is new policy. More

My car stalled out on the side of the road on my way to work. I had no idea what was wrong so I towed my car to LouSobh Honda. I called the service desk and was transferred to Heather Cullen. She took my work. I had no idea what was wrong so I towed my car to LouSobh Honda. I called the service desk and was transferred to Heather Cullen. She took my call on the second ring, she was kind, professional, helpful and polite when I was genuinely worried about my car. Heather called me when my towed CRV arrived, like she said she would. She told me she would. She even calmed me down while I was at work by saying my car was in good hands and that I don’t need to worry about it anymore. I believe her and went about my job happily. She called with every update. Thank God for my warranty because almost everything was covered. She let me know when my car was safe and ready to drive again. It was the first good experience at a dealership for me. God bless Heather More

Service department was very well run, assigned service rep took my intake information promptly upon arrival and the repair was completed in the estimated time frame. rep took my intake information promptly upon arrival and the repair was completed in the estimated time frame. More

Heather Cullen is awesome. Need more of her in your service department. Efficient, professional and understands her job really well. Need more of her in your service department. Efficient, professional and understands her job really well. More

Quick and efficient! Very helpful! Wonderful customer service. Love the complimentary car wash. Always great service. Very helpful! Wonderful customer service. Love the complimentary car wash. Always great service. More

I went into this dealership really not expecting to buy a car. Going in, test driving, I decided to leave and think about it. Went to lunch and thought long and hard about if I should “do it” or not. Went ba car. Going in, test driving, I decided to leave and think about it. Went to lunch and thought long and hard about if I should “do it” or not. Went back to test drive again, after that my decision was made! I know it’s wasn’t the best time to buy a new car but it was the right time for me. This was a very difficult thing for me to do because my trade would be my late husbands vehicle. I can’t say enough about Steve Rossi and how he made it very simple and smooth transaction for me! My husband and I have bought many cars in the past, but I can honestly say this was the easiest and best purchase of a car, ever. Thank you Steve Rossi! More

Was a pleasure dealing with Justin the salesman there. No hassle with pricing or try to sell you something you did not want. No hassle with pricing or try to sell you something you did not want. More

Absolutely amazing, especially Jimmy V, sales. Support is amazing. This is my second vehicle purchased from Jimmy an this dealership. Support is amazing. This is my second vehicle purchased from Jimmy an this dealership. More

It was a really pleasant surprise for me ! They showed me the car , gave me good deal (I mean not to bed one😉) on it, So I got a new car in less than 30 min . They showed me the car , gave me good deal (I mean not to bed one😉) on it, So I got a new car in less than 30 min . More