Lou Sobh Honda

Went above and beyond by fixing my splash guard while changing my oil. Great job and it is appreciated. Extra effort is a great customer pleaser changing my oil. Great job and it is appreciated. Extra effort is a great customer pleaser More

Got my oil change done for my Honda clarity at Lou Sobh Honda. Great service experience and Hans was very helpful answering my questions, thank you Hans! Honda. Great service experience and Hans was very helpful answering my questions, thank you Hans! More

I don't see Ryan in the Service Dept as an option to choose him. He was very professional. Made it very clear on my needs and why. I originally went in for an oil change and rotate tires. He showed me t choose him. He was very professional. Made it very clear on my needs and why. I originally went in for an oil change and rotate tires. He showed me the battery tested at 40%. I ended up doing a few more maintenance needs. Plus he is a UGA fan! He found out I was as well. Nice conversations on memories of games, etc. GO DAWGS and Go Ryan!!! More

Regular oil and filter change done, nothing more. It was for a 2 year old van, so not much wear and tear to worry about. for a 2 year old van, so not much wear and tear to worry about. More

I called the dealership to see if they had a specific color in stock. I had an appointment to meet with Tom. When I arrived at the dealership, the exact car I wanted was at the dealership. Tom took the t color in stock. I had an appointment to meet with Tom. When I arrived at the dealership, the exact car I wanted was at the dealership. Tom took the time to show me all the features of the car. Great customer service! More

This is my second Honda CRV purchase at Lou Sobh of Cumming. My salesperson, Steve Rossi was very professional and knowledgeable about the different options available on the CRV. At the time of deliver Cumming. My salesperson, Steve Rossi was very professional and knowledgeable about the different options available on the CRV. At the time of delivery of my car, Steve was most helpful in helping me to understand all of the updated features on my new 2020 CRV. Lou Sobh has been excellent in adapting to a safe environment during the Covid time. I felt very safe during the test drive, sales negotiation, and closing. Elizabeth Young Cumming, GA More

Sales and Service were excellent. Finance Department managers were non-responsive to my email about cancelling an extended warranty. Better customer service, communication, and teamwork are needed in t managers were non-responsive to my email about cancelling an extended warranty. Better customer service, communication, and teamwork are needed in that department. More

We bought a used Honda pilot at another dealership only to find out three months later we needed a new engine. In a situation that could have been very costly our service advisor Ryan Esloon went above and to find out three months later we needed a new engine. In a situation that could have been very costly our service advisor Ryan Esloon went above and beyond to make sure that our vehicle was taken care of and that as much as possible was covered under our extended warranty to cut down on our expense. He was very reassuring and kept us up to date religiously on what was going on with the process of working with the warranty company and explained all the options clearly as to the repairs needed. Once we got the vehicle back he followed up and called to check how things were with the new engine installed. Such pride and honesty in your work is hard to find and Ryan exemplified it beyond expectations. He made me a fan of your dealership! More

Nick was so considerate and did an awesome job. My Mom needed to get an oil change for her Kia so he made sure she was taken care of and was able to get that done at their Kia shop next door while I decid needed to get an oil change for her Kia so he made sure she was taken care of and was able to get that done at their Kia shop next door while I decided on my car. He made it as no haggle and easy as possible. If you are hesitant to come in because of your past experiences with dealerships I highly recommend going to see Nick. You won’t be disappointed. More

We bought a 2020 Honda Accord. Our sales person was extremely knowledgeable of the Honda line up. She helped us as we looked at several different models. The purchasing experience was easy. I would rec extremely knowledgeable of the Honda line up. She helped us as we looked at several different models. The purchasing experience was easy. I would recommend both the sales person and dealership. More