Lou Sobh Honda

Friendly. Quick. Fast service. Provided a vehicle report card. Great experience. Cash wash. Thank you Quick. Fast service. Provided a vehicle report card. Great experience. Cash wash. Thank you More

Efficient and all done in a timely manner. Heather Cullen was friendly and efficient. I liked the Spiced Pumpkin Latte too! Heather Cullen was friendly and efficient. I liked the Spiced Pumpkin Latte too! More

On Thurs Nov 21, I called service, spoke with a male employee and made an appt for Tues Nov 26 at 10am for my CRV recall work. On Mon Nov 25, I called to confirm the appt and spoke with Heather. She co employee and made an appt for Tues Nov 26 at 10am for my CRV recall work. On Mon Nov 25, I called to confirm the appt and spoke with Heather. She could not locate the appt. I was also told that you cannot make an appt for the recall work and have to call in every day to see if parts are available because they never know what Honda is sending, if any ... wow, how crazy is that! Heather later called back and told me 15 came in that day (Mon) but I couldn't make an appt for the repair beacuse it's first come, first served. I immediatly drove over for the repair. My first comment is that if the dealership cannot manage a scheduled appt, there is no hope for a rating above 1 star. My second comment is that either Honda or the dealer should be embarrased that you don't know what is coming in and cannot sched an appt for a recall on a safety item. I feel like either Honda or the dealer are dropping the ball on this and I've never encountered this lackadasical approach with any prior recalls. Heather was very helpful and explained what I described above. She was not the person that made my original appt. Overall, very disappointed on my first service experience for a new 2025 CRV. More

Service was quick and I was helped by a very knowledgeable person. Recommend for anyone. Thank you!!!! knowledgeable person. Recommend for anyone. Thank you!!!! More

Everyone at Lou Sobh Honda was very polite and professional. The sales person Jeff Whitaker went out of his way to accommodate our needs both financially and meeting our vehicle requirements. We n professional. The sales person Jeff Whitaker went out of his way to accommodate our needs both financially and meeting our vehicle requirements. We never felt rushed or pressured to purchase one vehicle over another. We left very pleased More

Fast services and very professional. Mr. Aquila was so knowledgeable and so kind. I love to visit Lou Sobh Honda. Mr. Aquila was so knowledgeable and so kind. I love to visit Lou Sobh Honda. More

Kim Carr was great. She was very knowledgeable. The finance manager was very helpful and professional. She was very knowledgeable. The finance manager was very helpful and professional. More

Joseph is great to work with…this is the second car we’ve bought from him this year. bought from him this year. More

Dealership was outstanding and customer friendly. Sales person was very well versed in all features of all models sold. Sales person was very well versed in all features of all models sold. More

I always feel taken care of when I call Heather! She is very knowledgeable and professional. She is very knowledgeable and professional. More