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Lou Sobh Honda
Cumming, GA
6,716 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,716 reviews
March 09, 2016
Top Notch Service Dept Service Advisor Heather was phenomenal. It's apparent that she's a seasoned professional. Absolutely flawless transaction. Highly recommend this de Service Advisor Heather was phenomenal. It's apparent that she's a seasoned professional. Absolutely flawless transaction. Highly recommend this dealership's service department and asking for Heather to take care of your car's needs. More
by Myhondadealer1
Employees Worked With
March 09, 2016
exceptionaly friendly and courtious staff. Expert in customer service with a friendly and experienced staff. Makes you feel right at ease when you hand the your keys off knowing your investment Expert in customer service with a friendly and experienced staff. Makes you feel right at ease when you hand the your keys off knowing your investment is in good qualified and skilled hands. They do it right the first time no worries about a second. Surprised me with a complimentary car wash as well. Highly recommended coming from someone who usually dose their own work too his vehicle's due too the incompetence of most dealerships nowadays. More
by Duck
Employees Worked With
Other Employees :
Harald Hagen, Sally Hayner, Alex Sobh, John Goode, Dan Youngblood, Mac McIntosh, Justin Britt
March 09, 2016
Awesome leasing experience I have nothing but exceptional words for Herve who helped me with the lease. As a new comer to America from India, it was always about knowing and mak I have nothing but exceptional words for Herve who helped me with the lease. As a new comer to America from India, it was always about knowing and making sure the process is correct and also the feel good "trust" factor. Herve scores right up there. Almost 90% of my entire leasing process was done before I visited the dealership. On visiting the dealership my experience was even further enhanced, just the way everything is organized gave me a peace of mind that things are transparent and I am in safe hands. I got my Honda Odyssey on the same day that I visited even if it meant that Herve and his manager Ryan had to stay beyond normal business hours to execute my service - that is great service. Another secret that I would like to share - these guys have a very nice "Chai Latte" :) Five stars out of five on all aspects of a customer experience - special mention Herve - awesome working with you. More
by Avi
Employees Worked With
Herve Hanyurwimfura
March 01, 2016
Came through on doing the right thing I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thou I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thousand miles on the car and less than two months of ownership, a $650.00 repair job to replace the entire condenser and recharge the coolant was not something I was too keen on indulging. Thankfully, the guys worked with me on the issue and arranged for the part to be reinstalled free of charge. It was the right thing to do. I'm not saying that merely because it benefitted my wallet, either. Had I been forced to foot the bill for such a costly repair charge about a month after driving it off the lot, I would have taken a dim view of Lou Sobh, and Honda overall for the lack of good will. Thankfully, reason prevailed. The service team at Lou Sobh has earned my respect and won me over as a Honda fan. I can't praise them enough. More
by MAdrian
Employees Worked With
Other Employees :
Thomas Owens, Harald Hagen, Alex Sobh, John Goode, Dan Youngblood, Mac McIntosh, Justin Britt
February 29, 2016
Great Communication The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the tim The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the timing and price would be. More
by MCDSDriver
February 29, 2016
Outstanding service by Mike Blalock Mike provided exceptional service and communication. My service was flawless and he took care of everything perfectly. I had a combination of warran Mike provided exceptional service and communication. My service was flawless and he took care of everything perfectly. I had a combination of warranty work and maintenance. Thanks again Mike! More
by jeff6046
Employees Worked With
Mike Blalock
February 29, 2016
Excellent Service Took my 2013 accord sport in due to a srarting issue. My assigned service manager kept me updated with regular status and they were able to duplicate Took my 2013 accord sport in due to a srarting issue. My assigned service manager kept me updated with regular status and they were able to duplicate problem. A rental car was provided without me even having to ask. Top notch service and repair. Would use again. Also very nice facility and waiting area. More
by Jaypp
Employees Worked With
Justin Britt
February 29, 2016
recent purchase The entire process was very pleasant. Entire staff was very friendly and personable. There was absolutely no pressure and low key. Overall the best The entire process was very pleasant. Entire staff was very friendly and personable. There was absolutely no pressure and low key. Overall the best experience I've had at a dealership. More
by satisfied customer
Employees Worked With
Bob Byczynski, Thomas Owens
February 29, 2016
Dedicated dealership Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! More
by Team Walker
Employees Worked With
Other Employees :
new guy in financing named Ryan, Bob Byczynski, Dave Ayers, Dave Owens, Arthur Melman
February 27, 2016
great job Mac !! Mac did a great job attending us and was able to answer the questions I asked him and explained the follow ups I need with my Honda. Mac did a great job attending us and was able to answer the questions I asked him and explained the follow ups I need with my Honda. More
by Gcanino
Employees Worked With
Mac McIntosh
