Lou Sobh Honda

I love my new Accord V6 Touring I had a great experience working with Dave Ayers. He was prompt, friendly and very responsive. The whole buying experience was pleasant and very easy. I had a great experience working with Dave Ayers. He was prompt, friendly and very responsive. The whole buying experience was pleasant and very easy. I would definitely recommend Lou Sobh Honda. More

Honest and transparent without any pressure! Thomas Owens was extremely knowledgeable and straight forward while being very honest. We truly enjoyed our buying experience thanks to Thomas, Ryan V Thomas Owens was extremely knowledgeable and straight forward while being very honest. We truly enjoyed our buying experience thanks to Thomas, Ryan V. and the whole Lou Sobh team. Definitely would recommend buying from this dealership. We drove 31 miles each way from Atlanta and it was worth the time and effort. More

Great dealership service for your Honda Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other reasons not to love your dealer? More

My best service visit! My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to tak My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to take care of my car. This wasn't my first visit to the service department but certainly it has been the best. Thank you! More

Expertise, Courtesy and Caring I live in Big Canoe, a mountain community almost an hour north of Cumming. The Honda's battery was no longer reliable. I needed roadside assistance tw I live in Big Canoe, a mountain community almost an hour north of Cumming. The Honda's battery was no longer reliable. I needed roadside assistance twice to get it charged enough for the drive to Lou Sobh. Haley in customer service understood and gave me a flexible arrival time; At the service center I was helped by a professional who described what needed to be done to my car in addition to the battery. I asked to have a couple of other things checked. While waiting for my car, I met with the technician serving my car. He explained in detail what needed to be done in addition to the battery. He was very helpful and informative and I appreciated his advice as I am not a car care expert but I need a safe reliable car, especially where I live in the mountains. There are car service businesses closer to home but I always feel that I am getting the best service possible when I go to the Lou Sobh Service Center. They care.. . More

Good experience I had to take my 2006 Honda Element in for a factory recall. The girl in the service bay area was very nice and helpful. Since I didn't have a rid I had to take my 2006 Honda Element in for a factory recall. The girl in the service bay area was very nice and helpful. Since I didn't have a ride, I opted to wait for my car to get finished. The waiting room was full, but it did not feel crowded. There were high-rise tables and regular, padded chairs. Wi-fi was also available as was complimentary coffee. Experience was good. Nothing negative to report. As I said earlier, my only "disappointment" was that I heard them say twice (once to me and once to another customer waiting) that they would have "our car washed and brought out to us." I'm not sure what "washed" means in carland, but it definitely does not mean WASHED (i.e., CLEANED on the outside), as my car was brought out just like I took it in. A little disappointed after what I thought was going to be a nice surprise. Other than that, no complaints whatsoever! Very nice place! More

Service Superb The service advisor cared for my car as if it was his. I appreciate John's help and advise. I can always count on a good diagnosis from the service de The service advisor cared for my car as if it was his. I appreciate John's help and advise. I can always count on a good diagnosis from the service department. More

Excellent service department I was greeted promptly by Mac. I asked him to check to see if I needed my tires rotated along with oil change (I did). He also advised me that I was n I was greeted promptly by Mac. I asked him to check to see if I needed my tires rotated along with oil change (I did). He also advised me that I was not due for any major service. I asked him to check a sound when I turned steering wheel, but he could not make the sound appear. (It has not come back again). Washed my car before returning it. More

Dedication Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friend Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friendly and helpful. I will be back! More

Great customer service Great experience of buying a new Honda. Awesome to work with honest no pressure sales people I will be buying my next car at Lou Sobh Honda in Cumm Great experience of buying a new Honda. Awesome to work with honest no pressure sales people I will be buying my next car at Lou Sobh Honda in Cumming. More