Lou Sobh Honda

One of The Best Internet Sales Depts I Worked With Easily one of my best experiences while shopping online for a good car price. My internet sales agent, Jacob, did an excellent job of keeping the proc Easily one of my best experiences while shopping online for a good car price. My internet sales agent, Jacob, did an excellent job of keeping the process simple and answering all of my inquiries quickly and accurately. My only regret is that I am unable to purchase TWO Hondas. I will definitely be working with Lou Sobh again when I need my next car. More

Easiest buying experience We went to see them about a specific used car. We were looking for an older model, used, family car. They showed what we wanted to see then gave us a We went to see them about a specific used car. We were looking for an older model, used, family car. They showed what we wanted to see then gave us a few more options. We spent about an hour there the first night then came back dans picked the car and did the paper two days later. It was fast and easy! More

Knowledgeable We were not planning on buying a new vehicle, but just price shopping. But once we started talking with Nick it was hard to walk away. It was great We were not planning on buying a new vehicle, but just price shopping. But once we started talking with Nick it was hard to walk away. It was great speaking with someone who knew what they were talking about, and didn't have to constantly walk away to get an answer to a question. He met our every need, and we where very impressed with the whole dealership. I have never purchased any kind of extended warranty, but Scott was very convincing and even lowered our APR. I will definitely recommend Nick and Scott to anyone looking for a Honda. We will be back again. Thank you guys More

I don't generally write reveiws, but I HAD to. I went to World Toyota and had an AWFUL experience. After deciding that I was going to tell World to shove it, I went to Lou Sobh to look around, havi I went to World Toyota and had an AWFUL experience. After deciding that I was going to tell World to shove it, I went to Lou Sobh to look around, having decided that I wanted an Odyssey and nothing else with specific options. I live in a different state and was down in Georgia for a good chunk of time, the staff did almost everything that had to be done to meet the other state's requirements to register. In fact when I called my registration office, they were concerned that since there is such a large distance between the two that not everything I would need to register would be included and in fact it was, (taxes and all!). I was so relieved to find out that there were only two items that I still had to sign and one that had to be notarized. More

don't make an appointment, walk ins go first Spent 3 hours at the dealer for a simple issue. The first 2 hours I was patient, assuming we were near the end, having an obvious rattle noise on a br Spent 3 hours at the dealer for a simple issue. The first 2 hours I was patient, assuming we were near the end, having an obvious rattle noise on a brand new Odyssey tended to. Wrong. When we approached the service desk to get an ETA at 2 hour mark, they scrambled to pull our van out of the overflow lot...it hadn't even been looked at yet...their excuse was that they had a lot of airbag recalls that were coming in. LONG STORY SHORT, your appointment time doesn't matter, it is whatever order they feel like. The rattle is a manufacturer issue and that will now take another hour of discussion because we have been referred around like a ping pong ball. Thanks for wasting my day off and I'll be sure to let friends and coworkers know when you need a service center DO NOT waste half a day here. Although they did leave me more than enough time to negatively review them. Whoopsie. More

Perfect Buying Experience Stopped in Dealership to see a used Honda CR-V I found on Cars.com. I was met by Nick Scofield as I was looking for the vehicle and he told me it was Stopped in Dealership to see a used Honda CR-V I found on Cars.com. I was met by Nick Scofield as I was looking for the vehicle and he told me it was out on a loaner program for a few hours so I told him i'd check back later. The next morning Nick called me and told me the car was back and ready to show. Honestly, I had thought I would not go back but Nick was so positive and knowledgable about the car that he convinced me to consider coming in to take a look. The car was everything he said it would be and Nick was just outstanding to work with throughout the negotiation process. Every detail was very professional from start to finish. Couldn't be happier!!! More

Purchase I went into Lou Sobh Honda on 10/11/14 to see what options they had for us to switch vehicles. I was greeted in the parking lot by a sales representat I went into Lou Sobh Honda on 10/11/14 to see what options they had for us to switch vehicles. I was greeted in the parking lot by a sales representative, Mr. David Smith. David was very welcoming and hospitable throughout our entire time at the dealership. We really felt like we got to know him during the car buying experience as he was very genuine in helping us find a vehicle that would fit our budget and needs. Having previously experienced a very negative buying transaction at a dealership in Marietta, David helped to restore our confidence in honest sales. Without exaggeration, our car buying experience at Lou Sobh was the best we have experienced so far. We really feel as though David and Tom in finance helped get us into an affordable and reliable minivan. I have already told family in the area of the great experience and I know if we ever need to buy another car it will be at Lou Sobh. Thank you! More

Service Very professional and courteous service department. I took our civic in for transmission service knowing ahead of time that there is much work to be d Very professional and courteous service department. I took our civic in for transmission service knowing ahead of time that there is much work to be done and they never tried to sell me any additional products or service. They informed me of what they noticed in their inspection, but never tried to push or manipulate us into doing additional work. Because of this we will take our vehicle to this dealer for all future repairs. Enough can't be said for honest business practices! Thank you! More

Purchased a new CRV through the Costco Auto Program The dealership was very transparent in costing, friendly, and worked with us to get the best price. We had visited a non Costco dealer who had provid The dealership was very transparent in costing, friendly, and worked with us to get the best price. We had visited a non Costco dealer who had provided a very competitive price but didn't have the color we wanted. This dealer dropped the price to stay competitive and had the vehicle we wanted. No hidden fees and very patient with our questions. The dealership building is clean, comfortable and spacious. Our salesperson, Jacob Lawson was excellent. More