Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,346 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

4,346 Reviews of Lou Sobh Honda - Service Center

Sort by
May 27, 2024

Talin was SO helpful! I had a small window of time where I could drop off my car and leave with the rental. He had everything ready to go when I got there! He is efficie More

by oliviafister01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda with Talin! We appreciate your business and we look forward to serving you again in the future.

May 27, 2024

Love it the customer service is always great 👍, would not go anywhere else, they always treat me with kindness and respect. More

by Maldojo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Jun 04, 2024 -

Lou Sobh Honda responded

We appreciate your business and taking the time to leave us a review.

May 27, 2024

Excellent service, person, place! !!! Specially service assistant Mr. Jake is great service advisor!!!! Thank you Mr. Jake!! More

by andykim0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Jake know! We appreciate your business and taking the time to leave us a review.

May 25, 2024

Purchasing my new Pilot was the best experience I’ve ever had in purchasing a vehicle (and I’ve bought 11 in my lifetime thus far)! Our salesperson went out of his way to show me the options available in th More

by KATHIE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Love, Derrick Dawson
Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Stephanie know! We appreciate your business and taking the time to leave us a review.

May 25, 2024

It's feedback for Service done in November 2023. The estimation was given incorrect and costco discounts was not applied Plus total charges are way high then estimated. Plus did some service w More

by Dharam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Haagen,Rashed Khan
May 27, 2024 -

Lou Sobh Honda responded

This Customer presented a COSTCO coupon, We honored the Costco coupon per the guidelines( not every item is eligible for discount, we provided rental as part of discount and gave over eligible discount. I have attached the guideline from COSTCO this service was performed in November 2023. If you have a question or concern, please contact a Member Advocate at 1-800-556-4730. *15% Discount only applies to work done at participating service centers, not Costco Tire Centers. It cannot be used toward the purchase of air bags, oil changes, tires, state-mandated vehicle inspections or be combined with other promotions or incentives. Not applicable to 1) prior services, parts or work; 2) items covered by a vehicle’s warranty or insurance policy; 3) or at the time of vehicle purchase or lease. Not all Costco Auto Program dealerships currently participate in this benefit. Maximum savings: $500. Costco member must pay sales tax, and tax is charged on the purchase amount prior to discount where required.

More
May 25, 2024

Always professional, knowledgeable, helpful and friendly. Both Heather and Lou Sobh Honda are top quality. More

by M1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lou Sobh Honda responded

We will be sure to let Heather know! We appreciate your business and taking the time to leave us a review.

May 24, 2024

Always a pleasure to work with the team at Lou Sobh Honda. Talin has always been awesome with the service. More

by Mr. Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda with Talin! We appreciate your business and we look forward to serving you again in the future.

May 22, 2024

This dealer has a professional team that keeps the customer first and represents the brand extremely well. More

by MICKDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a 5-star experience at Lou Sobh Honda! Thank you for your business and we look forward to serving you again in the future.

May 21, 2024

My car would not start at home and I called honda , they gave me excellent advice, and I got the car up there to have the battery replaced, . I am very pleased with the service I got there. More

by dotgroch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Jun 04, 2024 -

Lou Sobh Honda responded

We are glad you had a 5-star experience at Lou Sobh Honda! Thank you for your business and we look forward to serving you again in the future.

May 18, 2024

Prompt, reliable service with friendly staff. Clean facilities. Highly recommend for quality car maintenance and repairs. More

by prashant.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 22, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda. Thank you for your business and we look forward to serving you again in the future.

...
103
...