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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,174 Reviews

4,174 Reviews of Lou Sobh Honda - Service Center

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August 19, 2023

Staff was all very nice and professional and service was fast. I would recommend this dealership More

by taraloesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

I drive from Stone Mountain to this dealership because I feel I can trust it. I appreciate Heather and feel she knows my car. Worth the time and effort to go here More

by see0130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Heather was prompt and professional and friendly and helpful. She called me when they were done and got my car ready when I finally got there later in the day. More

by MCMONAHAN71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Professional. Informative and respectful of my time and needs. Let me know of recall and scheduled More

by JCR45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
August 18, 2023

Clean organized busy but greeted quickly and all work done sooner than I expected great service! More

by deniseproto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha
August 18, 2023

Great service and friendly atmosphere. Did not have to wait too long for service on my vehicle. More

by carltondbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Aug 28, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

August 18, 2023

Service was great as always. Talin was professional and friendly. He helped make sure I got all the service requests I needed done in a quick and timely manner. More

by stephen-kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
August 18, 2023

Ryan is a great service advisor! He communicates promptly and explains what services are needed for my vehicle. He does it all in a courteous manner. More

by Jewelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Wish they took appointments even for Express Service. The waiting situation is less than ideal and an hour plus just for an oil change. There are many people waiting and not many spaces to be. When it is More

by AMANDA@AMANDASTAINES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Aug 17, 2023 -

Lou Sobh Honda responded

Amanda, HI! We rarely receive reviews like this. We apologize for your wait time. We suggest coming first thing in the morning when we open the service bay at 7:00am for the quickest service. Our service department becomes very busy around lunch time. Our receptionist is always there to answer any questions or help you find anything you need. Including bottled water:) Please don't hesitate to let us know! We are always willing to help you. We take your review to heart and hope we can make your experience more pleasurable in the future. Sincerely, Cammie

August 17, 2023

My first time at this dealership for service. I was pleasantly impressed with how well the whole process went. Will be a customer from now on! More

by joansjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia, Juan Cancino
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