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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,188 Reviews

4,188 Reviews of Lou Sobh Honda - Service Center

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June 16, 2023

After having a long-time Service Advisor at Honda Mall of GA leave, I was a bit worried about finding a new service location and rep. But, as fate would have it, I met Talin on my very first visit to Lou Sob More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Talin Coester
June 16, 2023

Ryan is always there to help and advise. Jamar Jeffrey in the parts department is also very helpful. More

by Hawkeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamar Jeffrey
June 16, 2023

Prompt and polite service, good explanation of recommended repairs, comfortable waiting area with coffee and snacks More

by jeannewsmith16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

What a dealership should be. ! Thank you for always keeping customer experience in the center of all your decisions. You are easily the best dealership in town and set the bar hig More

by ANUNAY.MEHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
June 16, 2023

Being a single woman and in my seventies they took very good care of me... They got me in a timely matter didn't have to wait long service was great... Ryan is a really nice person... Takes good care of hi More

by misshennared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
June 15, 2023

Honda in Cumming, GA deserves high praise for their exceptional dealership and commitment to customer satisfaction. The moment you step into their showroom, you're greeted by a friendly and knowledgeab More

by magic_kot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Justin Britt, Talin Coester
June 15, 2023

Service quality is ok, not as good as in the past. The price is increased a lot for oil change and other services comparing a couple of years ago. Some of the service managers were not very friendly More

by LIMAY_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
June 15, 2023

Very efficient, found a couple of other things wrong but only did what I came in for. We’re very quick and I waited on the car. More

by jmillerga12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Ryan did great job but the service person missed to calibrate the tire pressure after tire rotation. More

by palanivelu2689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Excellent customer service; attentive staff but not pushy; would definitely recommend Ted to my friends in the market for a new Honda! More

by paigeswartz
Recommend Dealer
Yes
Employees Worked With
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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