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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,233 Reviews

4,233 Reviews of Lou Sobh Honda - Service Center

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June 21, 2023

Suggest an oil change express, but thankful that service is usually completed in same day. More

by JD
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Service was good and the vehicle was returned quickly after the maintenance. Agent was courteous. More

by raj.chenna2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Miles
June 20, 2023

Jimmy has great customer service skills. He kept me informed on the status of my car. Answered my questions that I had about my car. Even had my car washed for me. Very pleased with my fi More

by debavon10
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Customer Service is always top notch; their explanation of issue was spot on and they were able to match price of competitor for repair. More

by evan.irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goode
June 19, 2023

Customer Service is always top notch; their explanation of issue was spot on and they were able to match price of competitor for repair. More

by evan.irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goode
June 19, 2023

Thank you Justin for getting me in and out quickly and resolving the problem with the recall part, your customer, service and professionalism is excellent More

by vipabs101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
June 19, 2023

No complaints- everyone was very nice & efficient! ! The wait room was spacious & stocked with water & snacks! More

by VPETWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
June 19, 2023

Very nice and customer focused team here at Lou Sobh Honda. I bought two cars and going to service to this place for many years. More

by ANAND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Staehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
June 19, 2023

I always Receive excellent service at Lou Sobh Honda. Highly recommend this dealership for any of your car needs! More

by LVBRANNON2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

I went to get an oil change and really appreciated the speed. They said they would check my breaks, but my breaks are still squeaking. More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
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