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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,189 Reviews

4,189 Reviews of Lou Sobh Honda - Service Center

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June 09, 2023

Heather was amazing and friendly! I admired her professional attitude and wonderful demeanor. I hope that she gets a raise and promoted soon. Thank you so much for assigning her to More

by MDWILSON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Would not bring my wife’s Honda anywhere else but Lou Sobh Honda in cumming. More

by pfleury32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Trust them to keep my car running well and not urge serving I don’t need. More

by SBHOFFMANLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt, Cheron Brannigan, Talin Coester, Adam Miles
Jul 31, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 08, 2023

Very good customer service and friendly the waiting is very big with free coffee, water and even popcorn… More

by GARCIACJ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheron Brannigan, Adam Miles
Jul 31, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 08, 2023

I had a warranty-covered repair that required a tow to the dealership in Cumming. The tow with the recommended company went very smoothly and the courtesy car was nice. The repair was quick thanks to the More

by Ethos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Jul 31, 2023 -

Lou Sobh Honda responded

Wonderful to hear! Glad we could help you during that time. Thank you for taking the time to leave a review and for choosing Lou Sobh Honda!

June 08, 2023

Work done as promised, car clean, friendly staff. Notification was prompt. Even got information for on getting a manual and explained the newly installed safety feature. More

by DTERK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service Dept. Great customer service!
Jul 31, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 08, 2023

Easy check-in and ick-up process. Justin was ready to answer any questions. I was notified that my car was done early. More

by docjenn73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Jul 31, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 08, 2023

Haven't taken this car anywhere else. Honest people who provide great service and customer service! More

by KBAGGARLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester, Adam Miles
Jul 31, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 08, 2023

It is easy to get a service appointment. I especially appreciate Jimmy as he keeps me apprised of current and upcoming service needs. The lounge amenities are just right. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 07, 2023

Service was seamless and pretty fast. Would visit again if I need future service. Recommended. More

by rajivgbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
Jul 31, 2023 -

Lou Sobh Honda responded

Thanks for the review. We appreciate your business!

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