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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,230 Reviews

4,230 Reviews of Lou Sobh Honda - Service Center

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April 05, 2023

Thank you for not washing my car as per my request and thank you for showing me the dipstick to ensure that the oil was filled to proper specifications. More

by corvettecarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Miles
May 26, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 04, 2023

Service coordinator John Goode was great and would go back to see him. He explained everything in detail and had us in and out quickly. More

by lvierdag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
May 26, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 04, 2023

Fast service, excellent customer experience. Will definitely come here again. Coffee was good it woke me up. More

by robinsondoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
May 26, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 31, 2023

I had the best and quickest service on my Acura MDX. I wasn’t sure a Honda dealership would work on my car since I didn’t buy from them. But Cheron and the service department far exceeded my expectation More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt, Cheron Brannigan, Talin Coester, Adam Miles
May 26, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 30, 2023

John in service department was wonderful to work with. He communicated throughout the process in a timely manner making sure I knew what to expect time wise and cost wise. He was very professional and cou More

by Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, service department
May 26, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 29, 2023

Came in with the need for an oil change and a Check Engine Light. Was met by Talin, who quickly diagnosed the problem and recommended corrective action. Shop acted promptly, and we were on our way in More

by LARRY.WHITEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
March 29, 2023

Pricing for service work has progressively gotten more expensive. During an oil change ($69.95) I added a tire rotation and was charged $29.95. I consider this a ridiculous price for a simple tire rotati More

by hinesr51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Lou Sobh Honda responded

Thank you for giving us a try. We appreciate your review!

March 29, 2023

Ryan gave me the correct advice on what needed to be done. Service was done quickly and on schedule, out in about an hour! More

by trhorner77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Cherron was great as usual we never have any issues when she takes care of us. More

by jay.tacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
March 29, 2023

Great people who take care of their customers and make sure the job is complete. More

by DAGEE3093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheron Brannigan
May 26, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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