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4,239 Reviews of Lou Sobh Honda - Service Center
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Verified Customer
December 10, 2024
I am pleased with the 2025 Honda CR-V Hybrid Sport we selected and working with the salesman, Steve Rossi. selected and working with the salesman, Steve Rossi. More
by Merritt Cowart
Employees Worked With
December 10, 2024
Excellent Experience. Service Advisor was Aquila Ukama. Very personable and demonstrated true concern for my issue. My issue was resolved expeditiously.. Service Advisor was Aquila Ukama. Very personable and demonstrated true concern for my issue. My issue was resolved expeditiously.. More
by deaconpupo
December 09, 2024
Heather and Lou Sobh are the best. I do not live close to Lou Sobh, I live in Sandy Springs....but it is worth it to drive there to have Heather and the experts at Lou Sobh handle my c I do not live close to Lou Sobh, I live in Sandy Springs....but it is worth it to drive there to have Heather and the experts at Lou Sobh handle my car. Everyone there is the best.....I want to single out Mirtha as well. She always handles all my issues and treats me like a VIP....just like Heather does. I have been coming to see Heather for about 14 years. More
by Bryan Costello
Employees Worked With
Other Employees :
Rashed Kahn and Ben the Mechanic. as well as Mirtha.
December 09, 2024
Rashed Khan in the service department provided excellent customer service when I brought my car in for a recall notice that I received. The work was done quickly & he even checked on another possible recal customer service when I brought my car in for a recall notice that I received. The work was done quickly & he even checked on another possible recall that I wasn't sure was valid when I bought the car. I will definitely be a return customer for service because of Rashed's commitment to customer satisfaction & safety. More
by GLIGHTSEY
Employees Worked With
Rashed Khan
December 06, 2024
As always, Jimmy Harris takes the best possible care of me and my vehicle. If extra work is needed he lets me know and still has my car service quickly and properly. me and my vehicle. If extra work is needed he lets me know and still has my car service quickly and properly. More
by Mmcall1
Employees Worked With
December 05, 2024
The dealership provides excellent service in a quick amount of time, they’ve fixed my Honda civic without flaws. amount of time, they’ve fixed my Honda civic without flaws. More
by MATTMOSQ
Employees Worked With
December 05, 2024
I made an appointment over the phone to get a recall repair done. I had someone follow me to the dealership, so I didn't have to sit and wait. Our customer service person spent several minutes enterin repair done. I had someone follow me to the dealership, so I didn't have to sit and wait. Our customer service person spent several minutes entering our data into the computer, and then told us that they don't have the parts for the repair. We were told that they never know when they will have parts, and that we just have to call the morning of to see if they have parts. This is a potentially serious safety issue with the car. It is unsettling to know that we will have to wait for the who knows how long to get the repair done. It is on us to continually call back until we find a day that works and the parts are available. And I was disappointed that I wasn't told this when I made the appointment. It wasted an hour of my time and my rides time to bring the car in when they allowed the appointment to be scheduled. Customer service needs more training on this, and there needs to be a better system than just having the customer call and call until the parts are in. I will be trying a different Honda dealer to see if we can find better customer service. More
by tdnick
Employees Worked With
December 05, 2024
Very much satisfied with the professional staff & excellent service. Vehicle was handed over me within the time frame.Anthony the service advisor was helpful and explained all details.Keep it up excellent service. Vehicle was handed over me within the time frame.Anthony the service advisor was helpful and explained all details.Keep it up More
by ABBADIRANJEETH
Employees Worked With
Anthony Attanas
December 05, 2024
Service has always been of the highest quality. Heather is a joy to work with. Heather is a joy to work with. More
by lgbeaky
Employees Worked With
