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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,178 Reviews

4,178 Reviews of Lou Sobh Honda - Service Center

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October 03, 2016

Knowledgable, Courtious, Efficient, Helpful I give my service rep Shannon McConnell a 100% rate in his customer service. From the first time I spoke with him on the phone till the day I brough More

by Sandra07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell, Service Advisor - Lou Sobh Honda, Cumming GA
Oct 14, 2016 -

Lou Sobh Honda responded

Thanks for the nice review Sandra. We appreciate you taking the time to write. I will share this with Shannon and we look forward to your next visit. Please tell your friends and family about us. We will take good care of them for you. ChipHill, Marketing

September 30, 2016

Everyone was courteous, knowledgeable and very efficient. From first entering the establishment, everyone was very pleasant and helpful. The work that I needed was fully explained ahead of time and also the More

by Janet Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Oct 14, 2016 -

Lou Sobh Honda responded

Thanks for the kind words Janet. We appreciate your business. I checked and you have been dealing with 2 of our best Service Writers, Heather Cullen and Justin Britt. Hope to see you soon on your next visit! Please tell your friends and family about us...we are worth the drive!! Chip Hill, Marketing

September 28, 2016

You guys are very dependable and honest . I truly appreciate the service that we received time and time again from you guys. Thanks! We will most certainly be returning for all our servic More

by Ajswafford
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Budhi
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write. We look forward to your next visit and we certainly value your business. Please feel free to stop by for a cup of coffee anytime you are close by. Glad to have you in the Lou Sobh Honda family. Chip Hill, Marketing

September 26, 2016

Service Department Excellent LouSobh Honda Service Department A+++++++++++++++++++++++++. Great job........ Super fast, friendly, great people, will always return to have my Honda More

by Whyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConell
Sep 29, 2016 -

Lou Sobh Honda responded

WOW, Whyme, that may be the most +'s we have ever gotten!! Thank you and we are happy to take good care of your vehicle in service. I will be sure to show this to Shannon. We appreciate your business and have a great day....you just made ours!!! Chip Hill, Marketing

September 19, 2016

In and out oil change and tire rotation Was able to get in for an oil change and tire rotation, all handled within an hour. Clean and efficient, took advantage of the coffee offering and wi More

by Hondafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode
Sep 21, 2016 -

Lou Sobh Honda responded

Thanks Honda Fan for taking the time to write. Glad we took good care of you. We appreciate your business. Stop by anytime for a cup of coffee. I will be sure John sees this. Chip Hill, Marketing

September 18, 2016

Service John Goode has taken great care of my needs for some time. John is a great guy and I'm sure you are aware of his value. David Wilkie has always been a More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goode
Sep 21, 2016 -

Lou Sobh Honda responded

Thank You for the kind words Ken. I will be sure to share with John and David. Please tell your family and friends about us. We would appreciate it and we will take very good care of them for you. Have a great day. Chip Hill, marketing.

September 17, 2016

vehicle service Try to decrease the wait time for customers when the wait for there service. Routine service took 1 & 1/2 hours. thanks for washing the car The s More

by Honda service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Sep 17, 2016 -

Lou Sobh Honda responded

Thank you for your comments. I will pass them along to our Service manager. We appreciate your business. Have a nice day. Chip Hill, Marketing

September 17, 2016

Very friendly Everybody very friendly fast service a little far way from my place but excellent service , the sales man so good very friendly everything excellent , More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kellam, Bob Byczynski, Harald Hagen, Sally Hayner, Alex Sobh, Neal Decker, Dave Ayers, Mike Blalock, Eric Budhi, Dave Owens, Thomas Owens, John Goode, Mac McIntosh, Raja Venkat, Justin Britt, Scott Fain, Robert Wilkes, Patrick Vickers, Eric Meckes, Herve Hanyurwimfura, Demarius Henderson, Ryan Velasquez, Lisa Compton, Matthew Pierce, Kyle Joseph
Sep 21, 2016 -

Lou Sobh Honda responded

Thank You Claudia, that is the most stars I can ever remember us getting on a single review!! We appreciate your business and please tell your friends and family about us. We will take very good care of them for you. We look forward to your next visit and always feel free just to stop in for a cup of coffee. Chip Hill, Marketing

September 09, 2016

Our Lou Sobh Service Experience Always helpful, fast and courteous! Heather is knowledgeable and always answers our questions. If she doesn't know the answer she finds out for us. Th More

by Happy Honda Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2016 -

Lou Sobh Honda responded

Thanks Happy Honda Owners!! I will be sure to share this with Heather. We appreciate your business and look forward to your next visit!! Chip Hill, marketing

September 08, 2016

Fast Friendly Service Justin Britt the Service Adviser did extremely well with getting the service work completed on my new 2016 Civic. I came in at 3pm on Tuesday and it More

by AFTERMATH SUP NGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Sep 17, 2016 -

Lou Sobh Honda responded

Thank you for writing. Looks like Justin took good care of you and your 16 Civic. We appreciate your business and see you next time. I will be sure to show this review to Justin. Have a great day! Chip Hill, Marketing

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